Not receiving texts iphone

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If you can't send or receive messages on your iPhone, iPad, or iPod touch

If you see an alert when you send a message, or if you can’t send or receive messages, learn what to do.

If you still need help, find your issue below to learn what to do next.

 

If you see a red exclamation point

If you try to send a message and you see  Exclamation mark icon with an alert that says Not Delivered, follow these steps:

  1. Check your network connection.
  2. Tap  Exclamation mark icon, then tap Try Again.
  3. If you still can’t send the message, tap  Exclamation mark icon, then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.

If you see a green message bubble

If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:

  • The person that you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Learn the difference between iMessage and MMS/SMS messages.

 

If you receive messages on one device but not the other

If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.

If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

If you have issues with a group message

If you’re in a group message and stop receiving messages, check to see if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.

To start a new group message:

  1. Open Messages and tap the Compose button .
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button send message.

If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation that you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.

When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, tap the Download button . The photo or image will be saved to your Library in the Photos app.

Published Date: 

Sours: https://support.apple.com/en-us/HT204065

Puls DIY & Info Hub 

 If you’re like most people these days, you’re much more prone to texting than actually calling up a friend of family member on your phone. This article by Forbes credits millennials for this trend, but the fact is, as time goes on, every generation seems to be jumping on board the text train.

This article also notes that the phone app is only the fifth most-used app on most people’s telephones. With that in mind, it’s important to keep your phone in top texting form – after all, if your iPhone is not receiving text messages, you’re basically cut off from the world. Sure, your friends can call you, but will they?

All jokes aside, it’s easy to miss out on crucial information if your iPhone is not receiving text messages. Whether a meeting has been pushed forward half an hour, or your friend won’t be able to pick you up on the way to your weekend plans, if your iPhone is not receiving text messages, you might find yourself incredibly out of the loop.

If this is your situation, there’s no need to panic. We’ve got just the solution for you to try on your own if you’re experiencing a text drought. If your texting app isn’t working quite as it should, check out our text message troubleshooting guide below. 

Fix my phone

The Initial Troubleshoot

As always, the first thing to do is restart your device. If you get a whole slew of backed up messages when your phone goes back online, your problem is solved.

But if not, try checking your network connection. If you’re trying to send or receive SMS messages, for example, you need a cellular network connection – so if you’re in a place with a weak signal, or only have one small bar, your messages might not be getting through. There is a workaround, though – if you turn on WiFi calling, you will be able to send or receive SMS texts over a WiFi connection, no cellular network necessary.

If you’re trying to send an MMS message, try going to Settings > Messages, and turning on MMS messaging, if it’s not already selected.

And, of course, you should always double check that you or your texting partner has the right contact info – if you’re not able to send or receive text messages on your iPhone, it’s always possible that one of you simply has the wrong number on file. 


Message Not Delivered

iPhone can't send messagesIf you’re getting a red exclamation point with the notification “Message not delivered,” all is not lost.

First, check your network connection. If all is good, tap that red exclamation point and then hit “Try Again.”

If that doesn’t work, there’s always the option to send it as a text message.

However, depending on your network plan, there may be an SMS charge.


You Only Receive Messages on One Device

If you’ve got more than one iOS device, then you might be getting your iMessages sent to your Apple ID, rather than to your phone number itself. You can see if your phone number is set up to receive messages by going to Settings > Messages, and then going to Send and Receive.

If your phone number doesn’t appear, then you need to link your phone number to your Apple ID to send or receive messages from your phone number. You can also set up Text Message Forwarding to send MMS and SMS messages across all your devices.

To do so, make sure that your iMessage is logged in with the same Apple ID across all your devices, and then on your iPhone, go to Settings > Messages > Text Message Forwarding. From there, you can choose the devices that can sync up with your iPhone, and send or receive texts.  

 

Message Bubble is Green, Not Blue

Message bubble greenPhoto Credit: iMore

If you’re using the iMessage app and your text bubble turns green instead of blue, it’s not cause for concern. This just means that your message was sent via SMS or MMS rather than through iMessage itself.

There could be a couple of reasons for this. First, check to see if iMessage is turned off on either your or your friend’s device. You can see this by going to Settings > Messages > iMessage.

There’s also a chance that your friend doesn’t have an Apple device. While it may seem like everyone owns an iPhone these days, that’s not necessarily true. Some people, like Android owners, for example, have phones that don’t support iMessage. Instead of widening the technology-based rifts that separate iPhone and Android users, employ a little fraternal love and send that message SMS-style.

 

When All Else Fails, Look to Puls

Puls technician fixing an iPhoneIf these tips don’t seem to do the trick, we’re always around to fix your device. For an iPhone that won’t receive text messages, a broken screen, or malfunctioning buttons, we’ve got you covered, anytime, anywhere.

Book an iPhone repair online and let our expert Puls technicians come to you. We’ll meet you wherever suits your needs best - at the office, the gym, your home, you name it. Better yet, to get 5% off your first service with us, sign up on our page here.

Fix my phone

Sours: https://blog.puls.com/help-my-iphone-is-not-receiving-text-messages
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If you can't send or receive messages on your iPhone, iPad or iPod touch

If you see an alert when you send a message, or if you can’t send or receive messages, find out what to do.

If you still need help, locate your issue below and find out what to do next.

If you see a red exclamation mark

If you try to send a message and you see Exclamation mark icon with an alert that says "Not Delivered", follow these steps:

  1. Check your network connection.
  2. Tap Exclamation mark icon, then tap Try Again.
  3. If you still can’t send the message, tap Exclamation mark icon, then tap Send as Text Message. Messaging rates may apply. Contact your network provider for more information.

If you see a green message bubble

If you see a green message bubble instead of a blue one, that means the message was sent using MMS or SMS instead of iMessage. There can be several reasons for this:

  • The person you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Find out the difference between iMessage and MMS/SMS messages.

If you receive messages on one device but not the other

If you have an iPhone and another iOS device, such as an iPad, your iMessage settings may be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number has been set to send and receive messages, go to Settings > Messages and tap Send & Receive.

If you can't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

If you're having issues with a group message

If you’re in a group message and stop receiving messages, check to see if you've left the conversation. Open Messages and tap the group message. If you see a message stating that you've left the conversation, either you've left the conversation or you were removed from the group message. You can only rejoin a group message if someone in the group adds you.

To start a new group message:

  1. Open Messages and tap the Compose button  to start a new message.
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button send message.

If you're experiencing any other issues with a group message, you may need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.

If you delete a message, you won't be able to recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save.

Published Date: 

Sours: https://support.apple.com/en-gb/HT204065
How to fix SMS, MMS and iMessage in all iPhones.

How to Fix: iPhone not Receiving Texts/Group Texts

iPhone not receiving texts or group texts? Don’t worry. This guide will show you 7 reliable and efficient solutions to fix the iPhone not receiving text messages problem without effort. iPhone 12 supported.

Many iPhone 12 and 12 Pro users complain that their iPhone is not receiving text messages or an iPhone is not receiving group texts. Besides, someone said their important text messages lost from iPhone after the iOS 14 update. In most cases, you need not enter recovery mode to start receiving messages on your iPhone. Usually, a simple restart or minor adjustments to your messaging settings can resolve the issue.

Also, you may experience situations when your iPhone has no access to cellular data or Wi-Fi connection. A mobile operator may not support certain message types, which prevents you from getting messages. Another possibility for an iPhone to not receive text messages is that a required service is not activated. Just check the solutions for your iPhone not receiving texts problem below.

Fix: iPhone Not Receiving Text Messages/Group Texts

Solution 1. Update iOS

Apple released iOS 14.2.1 on 19 Nov. 2020 for iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12, and iPhone 12 mini, which fixed the following issues for your iPhone:

  • Some MMS messages may not be received.
  • Made for iPhone hearing devices could have sound quality issues when listening to audio from iPhone.
  • Lock Screen could become unresponsive on iPhone 12 mini.

Now, update your iPhone to the newest iOS version and check if iPhone not receiving texts is solved.

Solution 2. Restart Your iPhone

If your iPhone is not receiving text messages, the first thing to do is to restart your device. Do this by using the hardware buttons that are located on the top and the side of your iPhone’s panel.

Restart Device

Restart Device

Restart your iPhone X or later

  • Hold the side button and either volume button until a slider shows.
  • Power off the device by dragging the slider.
  • Press and hold the side button to power on the device.
  • Hold the button until you see the Apple logo.

Restart your iPhone 8 or earlier

  • Hold the top or side button (depending on your model) until a slider shows.
  • Power off the device by dragging the slider.
  • Press and hold the top or the side button to power on the device.
  • Hold the button until you see the Apple logo.

Soft Restart

Alternatively, you can turn off your iPhone by going to Settings > General> Shut Down if your device is running iOS 11 or later.

Solution 3. Check Network Connection

Your iPhone will not receive texts if you are not connected to a network. So, you need to check your network connection and activate it in order to receive SMS or MMS messages.

You can also send and receive messages through iMessage but you still need to check your Wi-Fi settings. Another option is to use cellular data to send a message or get one, so check if your device has access to cellular data service.

Solution 4. Activate Wi-Fi Calling

If your iPhone does not receive texts, you may need to turn on Wi-Fi Calling. Turn on Wi-Fi calling in Settings > Phone > Wi-Fi Calling. This service enables you to get SMS messages over Wi-Fi.

Activate WiFi Calling

Activate WiFi Calling

You may not receive text messages through Wi-Fi Calling also because your current operator does not support the service. Check this with the operator. Wi-Fi Calling is available only on iPhone 5c or later models.

Bear in mind that while Wi-Fi Calling is useful when using Wi-Fi connections in areas with little or no cellular coverage, you need your operator to support the service.

Solutions 5. Check Message Formats Your Operator Supports

Aside from Wi-Fi Calling availability issues, you may experience troubles with your iPhone not receiving text messages or MMS messages if your carrier offers no support for a specific message format.

Once again, check if the telecom operator provides support for iMessage or SMS/MMS. If your carrier supports iMessage, then you must check if the option is activated by going to Settings > Messages.

Check Message Formats

Check Message Formats

Solution 6. Check MMS and Group Messaging Options

If you are not getting MMS messages or your iPhone is not receiving group texts, you need to check the options for MMS and group messaging.

As with many other options on your iPhone, you can activate or deactivate MMS and group messages, which might be a possible reason for an iPhone not receiving group texts.

Go to Settings on your iPhone > Messages > Turn on MMS Messaging or Group Messaging to start receiving messages. Also, check your Hide Alerts options to receive notifications about new messages.

Solution 7. Check Contact Details and/or Service Activations

As weird as it may seem, but many people witness their iPhone not receiving texts due to an incorrectly entered phone number or email address for contact. Check any contact details and contact details you have submitted to others to see if they are correct.

Also, the iMessage service needs activation to get SMS and other messages. You may see a Waiting for Activation message if iMessage or FaceTime is not properly activated.

First of all, you will need to send an SMS message to activate your phone number with iMessage and FaceTime. You also need your time zone to be selected correctly. Do this by going to Settings > General > Date & Time.

Solution 8. Check your Apple ID and Phone Number Settings

Some iPhone users may also experience situations when they get messages on an Apple device but their iPhone is not receiving texts. In this case, you should check if your iMessage settings are set to receive and start messages from your Apple ID instead of your phone number.

Go to Settings > Messages, and select Send & Receive to check whether your phone number is set to send and receive messages.

The Bottom Line

Do not worry if your iPhone is not receiving texts. Just follow the above steps to unlock or restore your messaging service. Modern iPhones have many functions to explore, so in specific cases, you may need to browse through all or most of them if your iPhone does not receive text messages.

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Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

Sours: https://www.imobie.com/support/iphone-not-receiving-texts.htm

Receiving iphone not texts

Top 9 Ways to Fix iPhone Not Receiv­ing Text

Apple iPhone is a good example of the ‘It just works' product. However, its basic functions might trouble you with the call failed error or the phone not sending or receiving text. It's rather annoying when your iPhone is not receiving text messages when you're expecting an OTP from your bank or a text from someone. Read the post to learn how to troubleshoot the issue.

There can be multiple factors affecting text message function on the iPhone. We've compiled a bunch of solutions to fix this problem. Let's start.

1. Enable and Disable Airplane Mode

This trick is one of the common ways to fix annoying network-related issues on the iPhone. Here’s what you need to do.

Step 1: Go to the iPhone home screen and pull down the Control Center from the upper right corner.

Those using the old iPhone model with the physical home button need to use the swipe-up gesture from the bottom to access the Control Center.

Step 2: You will find Airplane mode from the menu. Turn it on, wait for a few seconds and disable it.

Now you can ask the other person to send you a message again.

2. Restart iPhone

This is yet another common method to troubleshoot small quirks with the iPhone. Hold the power and volume up/down button simultaneously and reboot the iPhone.

When we faced a text message not receiving an iPhone error, this trick worked wonders for us.

3. Check Network Connection

If you are in an area with low or no coverage, you won’t be able to send or receive text messages on the iPhone.

Make sure you have good enough bars that represent the network connection strength on the iPhone. Check the upper right corner and inspect network strength beside the carrier name.

4. Update Carrier Settings

Your local carrier regularly releases updates to make sure flawless call and text function on your iPhone. If these carrier settings are outdated, then it might interfere with text messages on the iPhone. Follow the steps below to update carrier settings on the iPhone.

Step 1: Open the Settings app on the iPhone.

Step 2: Go to General > About menu.

Step 3: Scroll down to Personal, and you will find the Network name and the current Network Provider version.

Step 4: Tap on Network Provider, and it will be updated to the latest version available.

5. Enable MMS Messaging

If the other person is trying to send a photo or video as a text message, you need to turn on MMS Messaging from the Settings menu. Without that, you won’t be able to receive the message on your iPhone.

Step 1: Open the Settings app on your iPhone.

Step 2: Navigate to Messages.

Step 3: Scroll down to the SMS/MMS section and enable the MMS Messaging toggle.

6. Reset Network Settings

Using the iPhone's built-in Reset Network Settings option, one can fix any network problems on the phone. Here’s how to use it.

Step 1: Open the Settings app on the iPhone.

Step 2: Go to General > Reset menu.

Step 3: Tap on Reset Network Settings, and you are good to go.

7. Disable/Enable iMessage

This is yet another trick that has worked for many users facing iPhone not receiving text message issues. One can disable iMessage and then enable it again to troubleshoot the issue.

Step 1: Open the Settings app on the iPhone.

Step 2: Go to Messages and disable the iMessage toggle.

Step 3: Enable it again.

Now ask the person on the other side to send the text message again.

8. Delete Irrelevant Messages

If your iPhone is low on storage, you should consider deleting old messages from the device.

You don’t have to select messages or conversations to delete them manually. Apple offers a neat way to remove old messages from the iPhone.

Step 1: Open the Settings app on the iPhone.

Step 2: Navigate to Message History > Keep Messages.

Step 3: By default, it’s set as Forever.

Select 30 days or a year and iOS will ask for confirmation to delete old messages. Delete them and free up space for new messages to arrive.

9. Update iPhone

Your iPhone not receiving text messages might be due to a buggy build released by Apple. The company is usually quick to fix such glaring issues.

You need to update the phone to the latest version available from the Settings > General > Software Update menu.

Start Receiving Text Messages on iPhone

iPhone failing to receive text messages can be a head-scratcher for you. Go through the steps above and troubleshoot the issue in no time. We are sure that it will save a trip to the Apple store.

Next up: Are you having issues with the iPhone hotspot function? Read the post below to learn why it's happening and how to fix the issue.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

Sours: https://www.guidingtech.com/fix-iphone-not-receiving-text/
How to Fix \

'Why am I not receiving text messages on my iPhone?': How to fix common iPhone messaging problems

Woman surprised using iPhone
Dragana Gordic/Shutterstock
  • If you're not receiving text messages on your iPhone, there are several common problems you can easily fix.  
  • Your first steps should be to restart your iPhone and make sure you have wireless service. 
  • If those simple fixes don't get you up and running, you can also check to ensure your Messages app is properly configured in Settings. 
  • Visit Business Insider's homepage for more stories.

Your iPhone is probably a phone in name only – odds are good that you spend a lot more time texting than talking.

But if your Messages app is not working or you are having trouble getting text messages, don't panic. 

There are several possible problems, and you can troubleshoot your iPhone's messaging problem easily. 

Check out the products mentioned in this article:

iPhone Xs (From $999.99 at Best Buy)

What to do when your iPhone isn't receiving messages

  • Your first step should be to restart your iPhone. Often, just turning it off and back on again can solve myriad problems with apps, network connections, and other technical glitches.  
  • Check your network connection to make sure that you have connectivity. If you are trying to send a traditional SMS message, you need to have a cellular signal, so make sure you see several bars of strength in the status at the top of the screen. 
  • If you want to send an iMessage to another iPhone, you need either a cellular signal or Wi-Fi, so again, make sure you have a solid connection with one of those. 
texts 1
Dave Johnson/Business Insider
  • If you want to send an MMS message (a text message that contains photos, video, or audio), make sure MMS messaging is turned on. Start Settings and tap "Messages," then make sure "MMS Messaging" is turned on by swiping the button to the right. You might also want to ensure your cellular plan includes MMS, though virtually all do.
texts 2
Dave Johnson/Business Insider

Check to see if you can receive messages after each of these steps. If not, move on to the next section. 

Make sure that your iPhone is configured to receive text messages

1. Start the Settings app.

2. Tap "Messages," then tap "Send & Receive." 

3. In the "You can receive iMessages" section, your phone number should have a check mark beside it. If it's not checked, do that now and check to see if you can receive messages. 

texts 3
Dave Johnson/Business Insider

If your phone number isn't displayed there at all, you need to link your phone number to your Apple ID.

1. At the top of the screen, tap "Use your Apple ID for iMessage."

2. Sign into your Apple ID account using your email and password.

3. Your phone number should now be listed in the "You can receive iMessages to and reply from" section. Make sure it's checked and test again to make sure you can receive messages.  

If this doesn't resolve the problem, it's probably a more complicated issue, and likely related to your cellular service.  You should contact customer support at your cellular service provider to get additional assistance troubleshooting your issue.

Related coverage from How To Do Everything: Tech:

Dave Johnson

Freelance Writer

Insider Inc. receives a commission when you buy through our links.

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