Colorado unemployment request new pin

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How to Get Your Colorado Unemployment PIN if You Lost It

To activate and use your Colorado Automated Payment card, a Visa debit card provided by Chase Bank, you must select a CAP Card personal identification number. CAP cards are valid for up to three years and can be used like a regular debit or credit card at retail locations. If you lose your PIN, contact Chase for a replacement. Chase does not charge a fee to replace a CAP PIN, but it does charge a fee to replace a CAP Card.

Contact Chase Customer Service at () or visit myaccount.chase.com. The Department of Labor and Employment and Unemployment Insurance Customer Contact Center cannot answer questions about your CAP Card account or issue a new Cap Card PIN.

Provide your full legal name as it appears on your unemployment insurance application, Social Security number, date of birth and permanent address.

Request a new card if applicable. Find the fee schedule on the letter that was sent with your original card.

Select a new four-digit PIN number. You must create a PIN number to use your card at retail locations with the Visa logo and at ATMs.

Receive the new card in the mail if you requested one. If not, continue using your original card. Your new PIN is now active.

References

Warnings

  • Do not attempt to guess your PIN number. Three failed attempts will cause your card to lock. You will be unable to make transactions until a.m. the following day.

Writer Bio

Charlie Gaston has written numerous instructional articles on topics ranging from business to communications and estate planning. Gaston holds a bachelor's degree in international business and a master's degree in communications. She is fluent in Spanish and has extensive travel experience.

Sours: https://pocketsense.com/colorado-unemployment-pin-losthtml

The COVID pandemic has impacted nearly every corner of Colorado’s economy, resulting in unprecedented job losses.

More than , Coloradans filed unemployment claims between March , according to the state labor department, almost 4% of Colorado’s workforce.

It’s likely thousands more people will file in the days and weeks ahead. State systems are updated to allow gig workers and self-employed people to access benefits for the first time ever.

Here are the answers to some key questions about unemployment benefits in the time of coronavirus pulled from information provided by the Colorado Department of Labor and Employment.

How do you apply for unemployment benefits in Colorado?

There are two ways to apply: Online through the state’s coloradoui.gov website or by calling the customer service line. That number is for people in the Denver metro area and for the rest of the state.

People with last names beginning with the letters A through M are asked to file online on Sundays, Tuesdays, Thursdays or after noon on Saturdays. People with last names starting with N through Z are asked to file Mondays, Wednesdays, Fridays or before noon on Saturdays. The voluntary system is meant to lighten the load on the state’s system and ensure more applications get through and result in initial claims.

The online system is sometimes taken down for maintenance from p.m. in the evening. If the system maintenance page comes up at any other time of day, the applicant should clear their browser history and refresh the page.

Who is eligible for unemployment benefits in Colorado?

Unemployment benefits traditionally have been available to people who have lost work by no fault of their own, are actively seeking new work and earned at least $2, (including tips) in the to month “base” period before they applied.

But any worker who has lost hours or income as a result of the coronavirus crisis may be in line for payments.

If a person is working fewer than 32 hours per week and being paid less than what state benefits would provide them — roughly 55% of their average weekly income over their month base period — they may be eligible for partial benefits.

How do pandemic unemployment benefits work in Colorado?

The new, federally funded Pandemic Emergency Unemployment Compensation program set up through the CARES Act opens up benefits to gig workers, independent contractors and the self-employed.

People who have been diagnosed with COVID or are taking care of someone in the household who has the disease also are eligible. For a more complete list of who can apply for benefits through the program visit bit.ly/2xihNxj and scroll down to the “What unemployment programs have been added?” tab.

When do expanded benefits under the CARES Act kick in?

Gig workers and others made eligible for benefits through the new program should wait to apply. Colorado is still updating its system to accept applications and pay benefits set up by the CARES Act. Officials are hopeful the updates will be complete by the end of this week or early next week.

How much does unemployment pay in Colorado?

The average weekly benefit is around $ The maximum benefit is $, state officials say.

Applicants can enter their income information from last year and see how much they might receive on the state’s estimator website coworkforce.com/uibEstimator.

Pandemic benefits through the federal government are a flat $ per week. People can collect them for up to four months or until the program ends on July

All applicants can backdate their claims to the date when their employment situation changed and request benefits based on that date.

How do I access money through Colorado’s unemployment program?

People have to request payments from the state every two weeks, either by calling or by visiting coloradoui.gov/myUIClaimant. To put in a request, the applicant will need to enter a personal identification number or PIN sent to them by the state after filing their initial unemployment claim.

The state pays benefits in two ways: Either via a debit card from U.S. Bank or via direct deposit set up once the person logs into the claimant system with their PIN.

It can take between two and six weeks for the state to process a claim and get payments out to people.

What if my unemployment account PIN never came?

Because of the high volume of claims pouring into the state, the CDLE last week was reporting a backlog of PINs that it needed to get out to people. The state switched from manually mailing PINs to phone and email-based distribution earlier this month to catch up.

Anyone who was expecting a PIN that never arrived is asked to call the customer service line at Long wait times are likely. A new PIN also can be requested online at colorado.gov/pacific/cdle/covidworkers.

Do I have to look for work while I am collecting unemployment in Colorado?

Gov. Jared Polis issued an executive order last month waiving work search requirements for unemployment recipients during the coronavirus crisis.

People still must register for job opportunities on the state’s job board site connectingcolorado.com or with their county’s workforce center if that center is still accepting walk-in visits. A map of workforce center locations is available through the ConnectingColorado site.

The governor’s order also waived the standard one-week waiting period for benefits.

How long can you receive unemployment in Colorado? 

The state pays benefits for up to 26 weeks at a time but the pandemic unemployment program will allow for an extension of up to 13 more weeks.

People who have opened a claim in the last 12 months will not have to refile if there is still money available through that claim. They can reopen that existing claim with the state.

Sours: https://www.eptrail.com//04/14/colorado-unemployment-benefits-faq-covid-coronavirus/
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The COVID pandemic has impacted nearly every corner of Colorado&#;s economy, resulting in unprecedented job losses.

More than , Coloradans filed unemployment claims between March 15 and April 11, according to the state labor department, more than 8% of Colorado&#;s workforce.

It&#;s likely thousands more people will file in the days and weeks ahead. A new system that will allow gig workers and self-employed people to access benefits for the first time ever is scheduled to go live on Monday, April

Here are the answers to some key questions about unemployment benefits in the time of coronavirus pulled from information provided by the Colorado Department of Labor and Employment.

How do you apply for unemployment benefits in Colorado?

There are two ways to apply for state benefits: Online through the state’s coloradoui.gov website or by calling the customer service line. That number is for people in the Denver metro area and for the rest of the state.

People with last names beginning with the letters A through M are asked to file online on Sundays, Tuesdays, Thursdays or after noon on Saturdays. People with last names starting with N through Z are asked to file Mondays, Wednesdays, Fridays or before noon on Saturdays. The voluntary system is meant to lighten the load on the state&#;s system and ensure more applications get through and result in initial claims.

The online system is sometimes taken down for maintenance from p.m. in the evening. If the system maintenance page comes up at any other time of day, the applicant should clear their browser history and refresh the page.

People who qualify for federally funded pandemic unemployment assistance will apply through a separate system set be launched on Monday.

Who is eligible for unemployment benefits in Colorado?

Unemployment benefits traditionally have been available to people who have lost work by no fault of their own, are actively seeking new work and earned at least $2, (including tips) in the to month &#;base&#; period before they applied.

But any worker who has lost hours or income as a result of the coronavirus crisis may be in line for payments.

If a person is working fewer than 32 hours per week and being paid less than what state benefits would provide them &#; roughly 55% of their average weekly income over their month base period &#; they may be eligible for partial benefits.

How do pandemic unemployment benefits work in Colorado?

The new, federally funded Pandemic Unemployment Assistance program set up through the CARES Act opens up benefits to gig workers, independent contractors, the self-employed and people that have already run out of state benefits.

It also covers people who have been diagnosed with COVID, are taking care of someone in their household who has the disease and a range of other people uniquely impacted by the pandemic. For a more complete list of who can apply for benefits through the program visit bit.ly/2xihNxj and scroll down to the &#;What unemployment programs have been added?&#; tab.

When do expanded benefits under the CARES Act kick in?

Gig workers and others made eligible for benefits through the new program should wait to apply. The new system Colorado has established to handle CARES Act claims is scheduled to go live Monday, April

Visit coloradoui.gov. for more details or to register for online town halls that will be held on Monday morning that will provide more information.

The state is also launching a new dedicated call center for CARES Act questions.

How much does unemployment pay in Colorado?

The average weekly benefit is around $ The maximum benefit is $, state officials say.

Applicants can enter their income information from last year and see how much they might receive on the state&#;s estimator website coworkforce.com/uibEstimator.

All applicants can backdate their claims to the date when their employment situation changed and request benefits based on that date. Those eligible for pandemic unemployment assistance can collect for dates as far back as Feb. 2.

Federal pandemic unemployment compensation benefits set up through the CARES Act are a flat $ per week and available to all who qualify for unemployment in Colorado. People can collect those payments for the weeks between March 29 and July Those payments will start being processed Monday.

How do I access money through Colorado&#;s unemployment program?

People have to request payments from the state every two weeks, either by calling or by visiting coloradoui.gov/myUIClaimant. To put in a request, the applicant will need to enter a personal identification number or PIN sent to them by the state after filing their initial unemployment claim.

The state pays benefits in two ways: Either via a debit card from U.S. Bank or via direct deposit set up once the person logs into the claimant system with their PIN.

It can take between two and six weeks for the state to process a claim and get payments out to people.

What if my unemployment account PIN never came?

Because of the high volume of claims pouring into the state, the CDLE last week was reporting a backlog of PINs that it needed to get out to people. The state switched from mailing PINs to using phone- and email-based distribution earlier this month to catch up.

Labor department officials this week said they are now confident that all people approved for benefits should receive their PINs three or four days before their first scheduled payment request date.

Anyone who was expecting a PIN that never arrived is asked to call the customer service line at as there is likely an issue with their claim. Long wait times are likely.

A new PIN also can be requested online at colorado.gov/pacific/cdle/covidworkers but officials warn that requesting a new PIN ahead of an initial payment request date could add to delays.

Related Articles

Do I have to look for work while I am collecting unemployment in Colorado?

Gov. Jared Polis issued an executive order last month waiving work search requirements for unemployment recipients during the coronavirus crisis.

People still must register for job opportunities on the state&#;s job board site connectingcolorado.com or with their county&#;s workforce center if that center is still accepting walk-in visits. A map of workforce center locations is available through the ConnectingColorado site.

The governor&#;s order also waived the standard one-week waiting period for benefits.

How long can you receive unemployment in Colorado? 

The state pays benefits for up to 26 weeks at a time but the pandemic unemployment program will allow for an extension of up to 13 more weeks.

People who have recently run out of state benefits are being instructed to continue requesting payments every two weeks through the state’s system until the extended support kicks in. Those who have used all of their benefits and stopped requesting payments on a claim may have to open a new claim through the pandemic unemployment system, state officials say.

Updated April 17, , at p.m.This story has been updated with the latest unemployment claims numbers in Colorado and information about the state&#;s new system for processing pandemic unemployment assistance claims. 

Sours: https://www.denverpost.com//04/14/colorado-unemployment-benefits-faq-covid-coronavirus/
How to Reset your KY Unemployment Insurance PIN

Processing your claim can take four to six weeks to complete. After you file your claim, we request separation information from your previous employer(s), evaluate your previous wages, and review any additional income.

When processing is complete, you will either receive your requested payment(s) or a Notice of Decision explaining why you will not receive a payment. You may appeal any decision you disagree with through an appeal process.

While Your Claim is Processing

During this processing timeframe, you may be sent notices regarding your claim, so check your mail and return any requests for information by the due date on the request.

Additionally, we send you a personal identification number (PIN), which you must use to access unemployment benefits and services. It is your responsibility to keep your PIN in a safe and secure place. Do not share this PIN with anyone. If your PIN is used without your authorization, you may be liable.

You must request payment every two weeks and meet all eligibility requirements even while you wait for your claim to be processed. Your first request for payment will be on the Sunday immediately following the first two weeks of your claim.

Request payment online through MyUI+ or by phone, () (Denver-metro area) or (outside Denver-metro area).

Sours: https://cdle.colorado.gov/claim-processing

Pin colorado unemployment request new

ALERT | | a.m.
All claimants are now required to set up multi-factor authentication (MFA) when logging into their MyUI+ account. Downloading the authenticator app is the recommended MFA option. Claimants may experience access limits when selecting text option.
More info >

ALERT | | p.m.
CDLE does not send out text messages which include links. Scammers are sending out fake texts with links to fake websites used to steal claimants’ personal information. Please disregard any texts claiming to be from CDLE asking you to click a link to “set up MFA,” “verify information,” or correct “discrepancies.” To protect yourself, only log into your account through CDLE’s official website at ColoradoUI.gov. For more information on known scams, visit the UI Dashboard.

ALERT | | p.m.
Both employers and claimants will begin to receive email and/or mail notices with pandemic-related claim decisions (“Notice of Determination”). Learn more about these decisions>

ALERT | |  p.m.
If you attempt to file a new claim but find there is already an account in your name (and you haven’t filed a claim within the past five years), please report this potential fraud. More info >

We have now launched our new unemployment benefits system, called MyUI+. This modernized system provides new functionality for claimants, including the ability to access full claim information on mobile devices.

If you need help setting up your account in the new MyUI+ system, requesting weekly benefits, or for help with a program integrity issue on your claim, please call us.

Conversion Call Center
Monday – Friday 8 a.m. to 4 p.m. 

If you experienced an issue while calling our Conversion Call Center at
Let us know.
Report Call Center Issues

FAQs
How do I request payment?

To request payment, log in to your MyUI+ account. Then you have two ways to request payment.

  1. From the navigation links on the left side of the page, click on Request Benefit Payment and then click on Start Weekly Certification.
  2. From your Home Page dashboard, scroll to Pending Weekly Certifications and then click on Start Weekly Certification. How to Request Payment in MyUI+ Graphic
How often do I request payment?

Everyone, regardless of the type of benefit, requests payment weekly in MyUI+. 

When do I request payment

You may request payment as early as the Sunday following the week that ended, and you have 14 days to request that week. 

If you do not request payment within those 14 days, your claim will close and you will have to reopen it.

Why am I not receiving the email to reset my password

Some email providers, including but not limited to Yahoo and AOL, are experiencing significant delays in delivering emails from the MyUI+ system for password resets. Unfortunately, this is an email provider issue. If you have not received an expected email message, please check your spam folder over the next few hours. 

We ask that you not submit multiple requests to reset your password and wait for your email notification, unless the email was not delivered before the code expired. If you received the email after the code expired, please request a new code. Because of the delays, we increased the amount of time the code is valid.

What do I need?

You'll need an email address to log into MyUI+. You can create an account for free. Here are a couple we suggest using.

Create a Gmail AccountCreate an Outlook Account

Video Tutorials | Tutoriales en vídeo

Para ver videos con subtítulos en español, favor de seguir estos pasos:

  1. Presionar el botón de “Subtitles/Captions”
    (hasta que aparezca una linea roja debajo del icono)
  2. Presionar el botón de “Settings” (configuración)
  3. Presionar el botón “Subtitles/CC”
  4. Presionar el botón el botón “Auto-translate
  5. Seleccionar el idioma deseado (Spanish/Español)
How to Login for Existing Claimants

Cómo iniciar sesión en MyUI + para reclamantes existentes

How to Login for Regular Claimants

Cómo iniciar sesión en MyUI + para reclamante regular

How to Login for PUA Claimants

Cómo iniciar sesión en MyUI + para reclamantes de PUA

How to Reset Your Password for MyUI+

Cómo restablecer su contraseña para MyUI+

Sours: https://cdle.colorado.gov/myui-plus
A big spike in Colorado unemployment claims due to COVID-19

Struggling with your Colorado unemployment claim? We have some answers.

After battling busy signals all morning, I finally heard those nine beautiful words: "Stay on the line and an agent will assist you." 

An agent? You mean, a person?Could it be? 

The automated message continued on, rattling off a number to call for self-employed or gig workers, followed by robotic mentions of schedule C tax forms and issues with unemployment debit card balances. 

OK, none of that applies to me. I'll just hang on. 

As the automated message seemed to come to an end. I held my breath — my entire morning leading to this moment. I was thiiiis close to getting my questions answered. There was an ever brief pause, then  

"We are experiencing very high call volume."

No no no no no

"Please try your call again later."

The automated message finished with one final plug for the Colorado Department of Labor and Employment's website, then a curt and robotic "thank you."

In my head, I dropped to my knees and screamed toward the heavens. In reality, I probably just tossed my phone down. Either way, I felt helpless. 

Like thousands of other Coloradans, I applied for unemployment benefits through the state's unemployment division early last month. I'm lucky to still have a job, but my hours — and those of most of my Coloradoan colleagues — have been temporarily cut due to COVID 

FROM OUR EDITOR:Today, tomorrow and however long it takes, the Coloradoan is here

In the eyes of the state, I'm a partially furloughed worker. I'm also incredibly frustrated.

After weeks of confusion over why my unemployment claim wasn't being paid, I found no answers to my questions on the state's website. And after nearly a month of regularly calling in, I still haven't gotten through to Colorado's unemployment office call center. 

I took to Reddit and heard from locals who were in a similar boat. After asking for unemployed or furloughed workers' stories on Twitter, some emailed me back with woes of never getting their unemployment pin number, which is required for requesting benefits. I heard tales of crashing websites of missed payments and of just general confusion. 

I felt helpless, yes, but I wasn't alone. And as someone who is in the business of answering questions, that's exactly what I set out to do. Here's what I found.

What do I do if I can't get through to the unemployment office's call center? 

If you've been in an endless cycle of busy signals and automated messages like myself, there actually is some hope. The Colorado Department of Labor and Employment added a new call-back form to its website Thursday, allowing people to request a call from the state's unemployment division within one to two business days. The bad news? The form is currently only available for individuals who need help filing an unemployment claim, though it might be expanded to handle other unemployment questions and issues, CDLE Deputy Executive Director Cher Haavind said.

If you need questions answered on an existing claim, CDLE has added a chatbot feature on its website to help users better navigate its unemployment FAQ page. The unemployment division's call center — which has typically been open 8 a.m. to 4 p.m. Monday through Friday — has expanded to include Saturday hours from p.m. Staffing at its call centers, including its main center and its new Pandemic Unemployment Assistance (PUA), has nearly tripled, according to Unemployment Insurance Division Chief Jeff Fitzgerald. 

Despite the additional call center support, Fitzgerald still urges people to use the CDLE website if at all possible. There, you can file for unemployment insurance while also managing your claim. If you are self-employed, a gig economy worker or independent contractor, you may be eligible for more specific Pandemic Unemployment Assistance (PUA), instead of regular unemployment benefits. You can file a PUA claim here.

"We recognize the demand is very very high right now," Fitzgerald said, adding that the division has scrambled to catch up with the spike in unemployment claims that began in mid-March. Fitzgerald said his division is over that initial surge. 

Don't panic:Experts answer FAQs about unemployment if you're laid off, furloughed

What if I never got my unemployment PIN? 

An unemployment pin number is integral in the claim process, especially when it comes to requesting benefit payments. Typically, pins are sent out via the U.S. mail, but due to Colorado's unemployment insurance division's initial surge in claims, Fitzgerald admits the division's system was overwhelmed and there were some subsequent issues with claimants getting mailed a pin. That process has since changed to allow pins to be sent out via email. If you're filing a claim, be sure to include your email in your form so you get your pin as quickly as possible, Fitzgerald said. If you still haven't received a pin, you can request one by filling out this form. 

Why hasn't my unemployment insurance claim been approved? 

If you've done everything you're supposed to do and still see a menacing "PENDING" under your claim status, there could be a simple fix. Make sure that you have registered for Colorado's public labor exchange, which can easily be done online.

Photos:Businesses open doors as Colorado loosens restrictions under 'safer-at-home'

Didn't receive a benefit payment? 

If you're partially furloughed and still collecting wages from your employer, that's a possible reason why you haven't seen any unemployment benefits. If your reported wages exceed your weekly benefit amount — even if you are working less than 32 hours a week, making you a furloughed worker — you will not get unemployment benefits.

What about that extra weekly $ benefit offered to unemployed and furloughed workers through the CARES Act? That started being paid to Colorado's unemployed and furloughed May 20, but you won't see it unless you have been deemed eligible through the state's unemployment insurance division and are receiving state benefits. So far, more than 75% of the individuals deemed eligible for unemployment insurance since March 15 have received benefit payments, Haavind said.

Where's the $ check?:More states finally paying the extra federal unemployment aid

If your claim has been deemed eligible and your reported wages did not exceed your weekly benefit amount, you should see payments within 72 hours of your payment request, according to Haavind. If you don't, Haavind urges you to call the unemployment insurance division at  for the Denver Metro area or toll-free at

What if my benefits are overpaid? 

Overpayment of unemployment claims is handled on a case-by-case basis as they're all generally different situations, Fitzgerald said. Overpayment cases will continued to be pursued by Colorado's unemployment insurance division, albeit to a lesser extent for the time being, he added. With the division refocusing most of its efforts on claim assistance, the number of staff dedicated to handling overpayments is temporarily decreased, but "we'll bet back to processing that after we get through this surge," Fitzgerald said.

What other help can I get? 

While questions on unemployment claims must go through the state's unemployment insurance division, the Larimer County Economic and Workforce Development department is also here to help. The department is equipped to answer some questions, as well as provide virtual employment counseling, virtual workshops and guidance for job seekers and local businesses. For virtual employment counseling or general questions, call or email [email protected] For more information, visit the department's website.

Inside the spike

  • Over the past five weeks, a total of , unemployment claims have been filed in Colorado, including 40, federal PUA claims that were filed from April  
  • More than 75% of all Colorado unemployment claims have been paid since March
  • Over the last four weeks (ending April 25), Colorado's unemployed and furloughed workers have been paid $ million in regular unemployment and PUA benefits. Weekly $ federal payments on all regular unemployment and PUA benefits totaled $ million.
  • Before coronavirus, Colorado's biggest unemployment benefit payout came in May during the Great Recession. That month, $ million benefits were paid out.

Source: Colorado Department of Labor and Employment

Erin Udell reports on news, culture, history and more for the Coloradoan. Contact her at [email protected] The only way she can keep doing what she does is with your support. If you subscribe, thank you. If not, sign up for a subscription to the Coloradoan today.

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Sours: https://www.coloradoan.com/story/news//05/04/colorado-unemployment-call-back-form-newest-hope-getting-answers//

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