Xbox controller wont connect

Xbox controller wont connect DEFAULT

'Why won't my Xbox One controller connect?': How to troubleshoot connection issues on your Xbox One

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How to fix an Xbox One controller that won't connect

Xbox One S
Florence Fu/Tech Insider

There are several different reasons why your controller might not be connecting to your Xbox One. Try each of these troubleshooting methods until you find one that works. 

The wireless connection isn't strong enough

xbox one
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Most of the time, if your controller isn't connecting to your Xbox One console, it's due to a networking problem.

Ensure that your controller is positioned within 30 feet of the console, and that there's nothing blocking the signal.

Also make sure that your Wi-Fi is working correctly — a buggy Wi-Fi router can sometimes interfere with other wireless signals in your house.

There are too many controllers connected to your console

xbox one
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The Xbox Onecan only support eight controllers at once.

If your controller happens to be number nine, you'll need to disconnect at least one other controller before yours will work.

The controller's batteries are low, or it's entered Sleep Mode

xbox controller batteries
Kirsten Acuna/Business Insider

If you've stepped away from your Xbox One for a while, the controller might have entered Sleep Mode to save battery.

Try pressing and holding the Xbox button on the controller to turn it back on.

If that doesn't work, the problem might be due to a drained battery. Try changing the controller's batteries or connecting its charging cable.

Sours: https://www.businessinsider.com/why-wont-my-xbox-one-controller-connect

Troubleshoot your Xbox Wireless Controller

If you’re having trouble with your Xbox Wireless Controller, this page can help you troubleshoot a wide variety of controller issues. We can also help you replace a broken controller if none of these solutions correct the problem.

Choose the section below that corresponds to the issue you’re having with your wireless controller.

Notes

My controller doesn’t function correctly

About controller functionality issues

When troubleshooting controller functionality, it’s important to note the difference between an instance of unexpected behavior (this could include joystick drift, awkward calibration, or controls not responding as expected) and an instance of buttons on the controller not working at all.

Note For the purposes of troubleshooting, the word "button" on this page refers to any of the controls on the wireless controller: buttons, sticks, bumpers, triggers, D-pad, etc.

How to power cycle your controller

Many controller issues can be resolved by putting the controller through a complete power cycle. To power cycle your controller:

  1. Press and hold the Xbox button  for 5-10 seconds, until the controller turns off.
  2. Wait a few seconds, then press and hold the Xbox button  again to turn the controller back on.

My controller won’t power on

Step 1: Check your batteries

Verify that your controller batteries aren’t causing this issue. If your controller won’t power on at all, replace the controller batteries with fresh ones and make sure they’re inserted correctly into the controller.

Note The Xbox Elite Wireless Controller Series 2 uses a built-in battery, so if you’re using an Elite Series 2, skip this step.

Step 2: Connect your controller to the console with a USB cable

You can use a USB to micro-USB cable to connect your controller to your Xbox. Plug the micro-USB end into the top of the controller, and the USB end into the USB slot on the side or back of the console. The cable will provide both power and a wired connection to the controller.

Note The new Xbox Wireless Controller (included with Xbox Series X|S) and Xbox Elite Wireless Controller Series 2 use a USB-C cable for charging.

If your controller works when connected to your console with a USB cable, continue to the next step. If it doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.

Step 3: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller section” of this page.

My controller keeps getting disconnected

Step 1: Check your batteries

Verify that your controller batteries aren’t causing this issue. If your controller won’t power on at all, replace the controller batteries with fresh ones and make sure they’re inserted correctly into the controller.

Note The Xbox Elite Wireless Controller Series 2 uses a built-in battery, so if you’re using an Elite Series 2, skip this step.

Step 2: Manually power cycle your controller

To turn off the controller, press and hold the Xbox button  for 5-10 seconds, until the controller powers off. Then press and hold the Xbox button  again for the controller to turn back on.

Step 3: Connect your controller to the console with a USB cable

You can use a USB to micro-USB cable to connect your controller to your Xbox. Plug the micro-USB end into the top of the controller, and the USB end into the USB slot on the side or back of the console. The cable will provide both power and a wired connection to the controller.

Note The new Xbox Wireless Controller (included with Xbox Series X|S) and Xbox Elite Wireless Controller Series 2 use a USB-C cable for charging.

If your controller works when connected to your console with a USB cable, continue to the next step. If it doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.

Step 4: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:
  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller section” of this page.

Some or all of the buttons on my controller don’t work as expected

I’m seeing this behavior in ALL game and apps

Step 1: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller” section of this page.

Step 2: Check your controller’s button mapping settings

If you’re seeing unexpected controller behavior across all game and apps, it could mean that your controller button configuration has been changed. To check your current controller button settings:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select Configure.
  5. Carefully review the current mapping for each of the buttons on your controller. You can also select Restore to default to set the controller back to its original button mapping.

For more info on controller button names and basic functions, see:

If this doesn’t solve the issue, your controller needs to be replaced.

I’m only seeing this behavior in ONE game or app

If you’re seeing unexpected controller behavior in one game only, check your game settings to make sure controller configuration or calibration settings aren’t causing the issue.

You should also close and restart the game or app in question.

If this doesn’t solve the issue, your controller needs to be replaced.

I’m seeing this behavior in games on Windows 10

If you’re experiencing no button input in games when using the new Xbox Wireless Controller (the one packaged with Xbox Series X|S consoles) with a Bluetooth connection to a Windows 10 device, first make sure you have the latest Windows update. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for updates. You may need to select the View optional updates option to find the update.

Once you've installed the latest update, you also need to check for additional controller firmware updates using the Xbox Accessories app. For help updating your controller, see the section “Update on PC” on this page:


My controller won’t connect to my console or PC

I’m trying to connect to an Xbox console

Step 1: Connect your controller

If you’re able to connect your controller to your Xbox console, but it keeps getting disconnected, continue to the next step.

If this is a new controller, you’ll need to connect it to your console by using the console’s Pair button .

If this controller was previously connected to the console but is no longer able to connect, you should repeat the connection process using the console’s Pair button .

For info on how to connect your wireless controller to Xbox Series X|S or Xbox One, see:

If this doesn’t fix the issue, continue to the next step.

Step 2: Power cycle your console

Restarting your console and controller might correct the connection issue.

First, make sure that nothing is interfering with your controller’s wireless signal:

  1. Move closer to your Xbox. The range for wireless controllers is 19-28 ft (6-9 m), but things like walls and interference from other wireless devices can reduce the range. Range may also be reduced if your Xbox faces away from you or sits in a cabinet. Make sure your controller is pointed at the front of your Xbox.
  2. Remove objects between your controller and Xbox. Check the space between you and the Xbox for things that might interfere with your controller’s wireless signal (laptops, microwave ovens, cordless phones, wireless routers, metal dividers, shelves, doors, and so on).

Once you’re sure that your controller can send a clear signal, power cycle your Xbox by pressing and holding the Xbox button  on the front of the console for 10 seconds, until the console shuts off. Then, turn it back on.

If this doesn’t fix the issue, continue to the next step.

Step 3: Check your controller batteries

Verify that your controller batteries aren’t causing this issue. Note that a controller with low battery level might turn on briefly but not stay on for long. Any time your controller connects to the Xbox console, its current battery level can be seen in the upper-right corner of the Home screen.

Note The Xbox Elite Wireless Controller Series 2 uses a built-in battery, so if you’re using an Elite Series 2, skip this step.

If you aren’t able to connect to the console at all, replace the controller batteries with fresh ones and make sure the controller is powering on.

If this doesn’t fix the issue, continue to the next step.

Step 4: Connect your controller to the console with a USB cable

You can use a USB to micro-USB cable to connect your controller to your Xbox. Plug the micro-USB end into the top of the controller, and the USB end into the USB slot on the side or back of the console. The cable will provide both power and a wired connection to the controller.

Note The new Xbox Wireless Controller (included with Xbox Series X|S) and Xbox Elite Wireless Controller Series 2 use a USB-C cable for charging.

If your controller works when connected to your console with a USB cable, continue to the next step. If it doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.

Step 5: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller” section of this page.

I’m trying to connect to a PC

Step 1: Identify which version of Windows you’re using

If you aren’t sure, type “PC info” into your Search bar, then look under “Windows specifications” to see the current edition of Windows you’re running.

Note If you’re using the Xbox Elite Wireless Controller Series 2, we recommend getting the Windows 10 May 2019 Update (or later) with the latest fixes. This will let you use the Xbox Accessories app (free in Microsoft Store) to get the most out of your controller (firmware updates, button mapping, and other customizations).

Once you’ve identified which version of Windows you’re using, continue to the next step.


I can’t update my controller

Step 1: Disconnect accessories and try updating again

If you’re having a problem updating your controller, first disconnect any accessories (such as stereo headset adapters and chatpads) from the controller.

If you were in the process of updating your controller and got the error message There was a problem updating your controller, select Try again after you’ve disconnected all accessories.

If you need to verify the firmware version for your controller or manually restart a controller update:
  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.

If this doesn’t solve the issue, continue to the next step.

Step 2: Power cycle the console and try updating again

Power cycle your Xbox by pressing and holding the Xbox button  on the front of the console for 10 seconds, until the console shuts off. Then, turn it back on.

After the console restarts:
  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.

If this doesn’t solve the issue, continue to the next step.

Step 3: Try a different USB cable

If you still can’t update the controller, try a different USB cable, and make sure it’s firmly connected to the console’s USB port and the controller’s micro-USB or USB-C port.

Leave the controller connected via USB and just let it sit for up to 5 minutes, as the update can sometimes take a while to complete in the background.

Note If the controller doesn’t update automatically, manually restart the update from the Xbox Wireless Controller screen in Devices & connections > Accessories.


I’m having trouble updating the firmware for the new Xbox Wireless Controller

My new Xbox Wireless Controller won’t update

If you’ve finished setup for your Xbox console but your new Xbox Wireless Controller wasn’t able to take a firmware update during the setup process, you’ll need to update the controller manually. If you’re not sure which generation of controller you have, the latest model has a Share button  located in the center of the controller’s face directly below the Xbox button .

Xbox Wireless Controller with Share button

Note Before performing these troubleshooting steps, check your controller batteries. The update won’t work if the battery level is too low.

Step 1: Power cycle the console and try updating again

Power cycle your Xbox by pressing and holding the Xbox button  on the front of the console for 10 seconds, until the console shuts off. Then, turn it back on.

After the console restarts:

  1. Press the Xbox button  to open the guide.
  2. Using your controller’s D-Pad, navigate to Profile & system, then select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. In the firmware version box, select “Update” then follow the steps provided.

If this doesn’t solve the issue, continue to the next step.

Step 2: Plug in a USB-C cable

If you still can’t update the controller, try updating it with a USB-C cable, and make sure it’s firmly connected to the console’s USB port and the controller’s USB-C port.

Leave the controller connected via USB and just let it sit for up to 5 minutes, as the update can sometimes take a while to complete in the background.

Note If the controller doesn’t update automatically, manually restart the update from the Xbox Wireless Controller screen in Devices & connections > Accessories.

If this doesn’t solve the issue, continue to the next step.


Did this resolve the issue?

Still need help?

Request a call, chat online, and more.


Contact times

Phone support

Monday to Friday: 6:00am-5:00pm PTSaturday to Sunday: 6:00am-5:00pm PT

Web chat

Monday to Sunday: 24 hours a day

Sours: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
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The Xbox Adaptive Controller won’t connect to my Xbox or Windows 10 device

Whether you can’t connect, or your Xbox Adaptive Controller won’t stay connected, the following suggestions might help.

The controller turns off after 15 minutes of inactivity. To turn it back on, press the Xbox button  until it lights up.

Move closer to your Xbox or PC

The recommended maximum range for wireless controllers is 19 ft (6 m). Things like walls and interference from other wireless devices can impact your controller’s connection to the console or PC. Your controller connection may be impacted if your Xbox faces away from the controller or sits in a cabinet. Make sure your controller is pointed at the front of your console or PC.

Remove objects between the controller and the Xbox or PC

Check the space between you and the console or PC for things that might interfere with your controller’s wireless signal (laptops, microwave ovens, cordless phones, wireless routers, metal dividers, shelves, doors, and so on).

Power cycle your Xbox or restart your PC

To power cycle the Xbox, press and hold the power button on the front of the console for 10 seconds, wait for the console to completely power down, and then turn it back on.

On a Windows 10 device, press the Start button , and then select Power > Restart.

Reconnect your controller (console)

Press and hold the Pair button  on the back of the controller until the Xbox button  flashes.

Then, press the Pair button  on the console:

  • On the Xbox Series X and Xbox Series S, the Pair button  is on the front right, above the power button.
  • On the Xbox One X and Xbox One S, the Pair button  is on the front right, below the power button.
  • On the original Xbox One, the Pair button  is a circular button on the side, around the corner from the disc tray.

Reconnect your controller (PC)

Press and hold the Pair button  on the back of the controller until the Xbox button  flashes. Then, press the Pair button  on the Xbox Wireless Adapter for Windows 10 plugged into your PC. If you’re having trouble connecting, see:

If you’re still having problems, try these solutions:
  • Restart the controller. Press and hold the Xbox button  on the controller for about 6 seconds to turn the controller off. Then press the Xbox button  to turn the controller back on.
  • Re-pair the controller. Press and hold the Pair button  on the back of the controller (the Xbox button  on the controller will start flashing rapidly). On your PC, press the Start button , select Settings > Devices > Bluetooth, choose Xbox Adaptive Controller, and then select Remove device. Make sure Bluetooth is On, then select Add Bluetooth or other device > Bluetooth and choose Xbox Adaptive Controller from the list.
  • Restart your PC. Press the Start button , then select Power > Restart.

Note that if your PC resources are being used for other activities, it may take up to 2 minutes for your PC to recognize or pair your controller via Bluetooth.

Plug one end of the included USB-C cable into the USB-C power port on the back of the controller, and then plug the other end into your Xbox or PC (your Xbox or PC should automatically detect the controller and charge it). For more info, see:

Note If your controller connects when using a USB-C cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller.

Remove accessories from your Xbox or PC

Some USB devices, including incompatible or defective USB cables, can interfere with wireless signals. Unplug all USB devices connected to your Xbox or PC (wireless hardware, external hard drives, other wired controllers, keyboards, and so on). Restart your Xbox or PC and try connecting the controller again.

Count your connected controllers

If eight wireless controllers are already connected, you can’t connect another one until you disconnect one.

Try a different controller

If you have another controller, make sure the battery is fully charged and then play for a while to see if it also disconnects.

If the second controller works, your controller may need to be replaced.

Before you request a replacement, we’d appreciate it if you’d submit a report using the Report a problem app:

Press and hold the Xbox button  on your controller until the “What do you want to do?” screen opens. Select Report a problem and set the category to “Hardware & Accessories” and the subcategory to “Xbox Adaptive Controller.” Your report will go directly to the Xbox Adaptive Controller team to look into the issue.

Be as detailed as possible when submitting your report, including info such as what devices are connected to your controller, how they’re connected and in what order, etc. The more info you send, the more we can do to address the issue.

If you don’t have the Report a problem app installed, you can download it for free from the Microsoft Store.

If these troubleshooting suggestions didn't get your controller connected, it may need to be replaced. For more info, see:


Did this resolve the issue?

Still need help?

Request a call, chat online, and more.


Contact times

Phone support

Monday to Friday: 6:00am-5:00pm PTSaturday to Sunday: 6:00am-5:00pm PT

Web chat

Monday to Sunday: 24 hours a day

Sours: https://support.xbox.com/en-US/help/account-profile/accessibility/adaptive-controller-wont-connect-to-xbox-or-pc
Xbox Controller Won't Connect or Sync - FIX😱

What to Do When Your Xbox One Controller Won't Connect

Wireless Xbox One controllers are great, but experiencing a disconnect in the middle of a game sucks all the fun right out of the room. The good news is that most of the problems that can cause an Xbox One controller to not connect, or cause a connection to fail, are pretty easy to fix. And even in a worst-case scenario, you can always turn your wireless controller into a wired controller with a micro USB cable.

When an Xbox One controller won't connect, it usually manifests in one of the following ways:

  • Ring light flashes on the controller and never goes steady.
  • You are unable to control games or menus with the controller.
  • The please reconnect the controller message appears on your television.

These problems may occur when you first turn on your controller, or while you're playing.

Causes of Xbox One Controllers Not Connecting

When an Xbox One controller won't connect, there are a handful of root problems that may be in play. At the most basic level, your controller and your console aren't talking to each other. This can be caused by too much distance between them, too much interference, weak batteries, sync issues, and actual hardware failures.

How to Fix It So Your Xbox One Controller Connects

The best way to figure out why your controller isn't working right, and to fix it so that it will connect to your Xbox One, is to go through the following troubleshooting steps one by one. Attempt each fix, in order, and check to see if your controller connects after each step.

  1. Make sure that your Xbox One controller isn't out of range. Xbox One controllers are wireless, but there's a limit to how far away any wireless device can get before it loses connection.

    The maximum range of an Xbox One controller is about 19 feet, but placing objects between the console and the controller can greatly reduce that range.

    If your controller disconnected unexpectedly, and you weren't right next to the console, try moving closer and resyncing. If it loses connection again when you move away, then try moving any objects that are getting in the way or just sit closer to your Xbox.

  2. Check to see if your controller turned off due to inactivity. In order to prevent the batteries from going dead, Xbox One controllers are designed to shut down after 15 minutes of inactivity.

    Press the Xbox button on your controller, and it should reconnect and sync up. If you don't want it to shut off in the future, push at least one button on the controller every so often, or tape down one of the analog sticks.

    Methods like taping down an analog stick to prevent your controller from shutting off do work, but they cause the batteries to die more quickly.

  3. Disconnect extra controllers. An Xbox One can only have eight controllers connected at any one time. If you try to sync additional controllers, it won't work.

    If you already have eight controllers connected, you need to disconnect at least one of them. Choose a controller you don't want to use anymore, press the Xbox button on that controller and select Controller off on the TV screen.

  4. Try fresh batteries in the controller. Weak batteries can cut down on the signal strength of your wireless Xbox One controller, which can cause connection issues. When this happens, the Xbox button on the controller will periodically flash when it loses the connection, and the controller may even turn off.

    To eliminate this as a possible culprit, replace the batteries with brand new batteries or fully charged rechargeable batteries and then re-sync your controller.

    The 6 Best AA and AAA Rechargeable Batteries of 2021

    Don't use batteries from a remote or other device even if that device seems to work fine, as that device may not require as much power to run as an Xbox One controller.

  5. Disconnect your headset temporarily. In some cases, a headset or mic can prevent your Xbox One controller from syncing up.

    If you have a headset or mic hooked up to your controller, remove it and try to reconnect. You might be able to plug your headset back in after a successful connection, or there could be a problem with the headset that will prevent you from doing so.

  6. Remove sources of wireless interference if possible. Your Xbox One uses the same part of the wireless spectrum that's used by a lot of other electronics in your home, and even appliances like your microwave can cause interference.

    Try shutting off all other electronics that use a wireless connection, like phones, laptops, tablets, and even your Wi-Fi router. Also shut off appliances, like microwaves, fans, and blenders, that might create interference. If that isn't possible, then at least try to move any such devices away from your Xbox One.

  7. Verify that your controller isn't already synced to a different Xbox One. Xbox One controllers can only be synced to a single console at any given time. If you sync to a new console, the controller will no longer work with the original console.

    If this is your problem, the solution is to resync to the console you want to use the controller with. You will have to repeat this process every time you want to use the controller with a different console.

  8. Try resyncing even if it isn't connected to a different console. Controllers can unsync for other reasons, and you may just be dealing with a fluke occurrence. To rule it out, just try to resync.

    To resync an Xbox One controller:

    1. Turn on your Xbox One.
    2. Turn on your controller.
    3. Press the sync button on the Xbox.
    4. Press and hold the sync button on your controller.
    5. Release the sync button on the controller when the Xbox light on the controller stops flashing.
  9. The easiest way to do this is to turn your Xbox on, connect to the Xbox network, and then navigate to Settings > ​Kinect & devices > Devices & accessories, and then select the controller you're having trouble with.

    If you have a newer controller, which you can identify by the presence of a 3.5mm headphone jack on the bottom, you can perform the update wirelessly. Otherwise, you'll have to connect your controller to your console with a USB cable.

Xbox One Controller Firmware Problems

If your Xbox One controller still won't work, you may have a hardware or firmware problem. Before you reach for a USB cable, send your controller in for servicing, or throw it away, you should try to update the firmware. If the built-in firmware is corrupt or out of date you may experience connection issues.

The solution to this problem involves updating your controller:

  1. Turn on your Xbox One, and open the Settings menu.

  2. Navigate to Kinect & Devices > Devices & Accessories.

  3. Select the controller you're having trouble with.

  4. If the controller needs and update, you'll see a message to that effect.

What to Do If Your Xbox One Controller Still Won’t Sync

If the controller still doesn't work after trying all of the possible fixes, then there may be a physical problem with either your console or your controller.

You can further narrow this down by trying to sync your controller to a different Xbox One. If it works just fine, then the problem is in your Xbox One console and not the controller. If it still doesn't connect, then you have a broken controller and it might be time to buy a new one.

Game & Console Reviews & Buying Guides

In either case, you may be able to use the controller by simply connecting it to the console via a USB cable. This is less convenient than using the controller wirelessly, but it's less expensive than buying a new controller.

Thanks for letting us know!

Sours: https://www.lifewire.com/xbox-one-controller-troubleshooting-4156680

Wont xbox connect controller

5 ways to fix an Xbox One controller that is blinking or flashing

xbox one controller
Shutterstock
  • If your Xbox One controller is blinking, your controller may not be paired to your Xbox One.
  • To stop your Xbox One controller from blinking, check that the controller isn't paired to another system and that it has enough battery.
  • You may need to pair your Xbox One controller by holding down the pair button or by connecting the Xbox controller with a micro USB cable to the console.
  • Visit Insider's Tech Reference library for more stories.

There are a number of reasons why your Xbox One controller may be blinking or flashing. But if you see the controller blinking, the Xbox One controller most likely has a pairing issue.

Here's how to troubleshoot issues with your Xbox One controller if it's blinking or flashing.  

Make sure your Xbox One controller is paired and in range

xbox one
Shutterstock

You might find that your Xbox One controller is blinking or flashing due to pairing issues. It may be paired to another console, be out of range of the console, or is attempting to be paired on a console that already has eight other paired controllers. 

Xbox says the range for wireless controllers is 19 to 28 feet, but if your gaming set up is around walls, facing away from you, in a cabinet, or might experience interference from other nearby wireless devices, consider decreasing your range. 

If the controller doesn't seem to be reacting to your console at all, it may be connected to another Bluetooth device or console. To pair your controller back to your Xbox console if it was the last device you paired it to, double-press the pair button to have it switch the connection back.  

You can also check how many paired controllers you have in the console's settings in the Accessories menu under Devices & connections. Xbox One allows up to eight paired controllers, so if none are the one you're currently using, you'll need to sync one of the paired controllers to another device in order to free up a pairing slot. 

Pair your Xbox One controller to your console again

Why is my Xbox One controller blinking
Xbox

To stop your Xbox One controller from blinking and pair it to your console, just press down on the pair button on your Xbox One console and then release it, and within 20 seconds, hold down the corresponding pair button on your controller.

The controller should flash more rapidly for a moment, then display a continuous light. When that happens, it's paired.

Connect your Xbox One controller to your console with a micro USB cable

Why is my Xbox One controller blinking
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To get rid of the blinking light on your Xbox One controller, you can also pair it with your console by connecting it via a physical micro USB cable. 

This is also a way to charge your Xbox One controller, which may also be a remedy for your Xbox One controller blinking. 

Check the batteries on your Xbox One controller

Xbox One Controller
Gonzalo Arroyo Moreno/Getty Images

The flashing light on your Xbox controller may be an indication that it has a low battery. 

There are a couple ways to charge your Xbox One controller's batteries. That includes using a Play & Charge Kit, a micro USB cable, or rechargeable battery pack. But you can also use standard AA batteries if those are what you have on hand. 

If you know your batteries are fully charged and the light is still blinking, pop the batteries out, wait 15 seconds, and then put them back in to see if that fixes the issue. 

Restart your Xbox One console or update your controller

xbox one controller console
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If pairing your controller and checking the batteries doesn't work, restart your Xbox One console by holding the power button for 10 seconds. Turn it back on, then try again.

You should also consider updating the firmware on your controller. While controllers made after June 2015 can update wirelessly, all Xbox One controllers can be updated using the USB cord that came with your console. 

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How to Fix Xbox One Controller Won't Connect (Hard Reset Method!)

Xbox One Controller Not Working? 4 Tips on How to Fix It

Is your Xbox One controller not working? This is an annoying problem that a lot of Xbox owners face. While today's wireless controllers are more convenient than the wired ones of previous systems, they come with their own set of issues.

In this troubleshooting guide, we'll show you how to fix your Xbox One controller when it won't connect, sync, or even turn on properly. By the end, you'll be back to gaming. While we focus on the Xbox One here, most of these tips also apply to the Xbox Series X and Series S since they're so similar.

1. If Your Xbox One Controller Is Not Connecting

If you can't get your Xbox One controller to connect to your console, you should check for a few common issues.

Do you have eight controllers already connected to your console? While you likely don't use this many, the maximum amount of controllers an Xbox One supports is eight. After this point, you can't connect any more controllers.

Hold the Xbox button on a controller and choose Turn controller off on the resulting menu to disconnect one or more of them. Then try connecting the new controller again.

Also, remember that you can only pair a controller with one Xbox One system at a time. If you go to a friend's house and pair your controller with his Xbox, you'll have to re-pair it with yours again. This also applies when you connect your Xbox One controller to a PC and then try to use it on your console again.

See the "If Your Xbox One Controller Is Blinking" section below for more on this.

2. If Your Xbox One Controller Keeps Disconnecting

What if your Xbox controller pairs but then keeps disconnecting? This can ruin a great gaming session and is extremely frustrating to deal with.

Do remember that it's a normal battery-saving feature of the Xbox One controller to disconnect if you don't use it for 15 minutes. This won't happen when playing games, but can come into play if you primarily use your Xbox One as a media center.

You'll need to move a stick or press a button every so often. Otherwise, you'll have to reconnect it later by pressing the Xbox button.

However, if you're having a problem with your Xbox controller disconnecting, it probably happens much more frequently than every 15 minutes. If that's the case, you can try a few troubleshooting steps.

It's important to confirm that your batteries are charged when you have this issue. Tap the Xbox button to go back to the Home menu, then look for the battery icon in the top-right corner. If they're low, replace or charge them as necessary.

Frequent disconnects can also happen because of interference. The Xbox One controller has a wireless range of about 19-28 feet, according to Xbox Support. Try moving closer to your console if your controller won't stay connected.

You should also remove obstructions between the controller and console, like laptops, metal shelving, and similar. If your Xbox is inside an entertainment center, try moving it outside the unit to get a better connection.

3. If Your Xbox One Controller Is Blinking

If you press the Xbox button on your controller and it blinks or flashes, this usually indicates that your controller isn't paired to a console. As mentioned above, this can happen when you pair the controller to another system. But it can also occur due to various glitches.

Follow our guide showing how to sync an Xbox One controller to your console to get yours connected again.

If your controller won't pair using the buttons, try using a USB cable to pair it. Simply plug the cable into a USB port on your console and connect the other end to your controller, then hold the Xbox button on your controller for a few seconds.

If this fails to solve the problem, you should restart your console. Press and hold the power button on the front of your system for 10 seconds to fully power it off. Then press it again to turn it back on. After a power cycle of both your console and controller, you should be able to pair them without it flashing.

If it keeps blinking and turning off after this, your controller may have a hardware issue. Try another controller with your console and see if you have the same problem, or test your controller with a friend's Xbox or another device like a PC.

Contact Xbox Support if you can't get the controller to under any circumstance. In the meantime, be aware that you can press and hold the Xbox button on your controller for several seconds to turn it off. This can help conserve battery if it just keeps flashing during your troubleshooting.

4. If Your Xbox One Controller Won't Turn On

If your Xbox controller is not turning on, don't worry. This is another common problem, with similar solutions to the above.

When your Xbox One controller won't turn on, first, make sure the batteries aren't dead. If the batteries are low, the controller won't turn on at all. Pop the back cover off and replace the two AA batteries, then try again.

You can also purchase the Xbox One Play & Charge Kit to gain rechargeable batteries.

If changing the batteries doesn't work to power on your Xbox controller, try this:

  1. Turn off your Xbox One fully by pressing and holding the power button on the front of the system for 10 seconds.
  2. Unplug your console's power cable, and leave it unplugged for a few minutes.
  3. Use a USB cable you know is good (try others if the first doesn't work) to connect your controller to the system.
  4. Plug your Xbox back in and turn it on using the power button on the system. Don't press anything on the controller until the Xbox boots up.
  5. Try pressing the Xbox button on your controller at this point to see if it's working.

General Xbox One Controller Connection Tips

We've covered specific Xbox controller problems above. However, if your Xbox controller is still not working, here are some other general solutions to try.

Update the Xbox Controller Firmware

Your Xbox One controller actually has its own firmware that receives updates at times. While it doesn't get these updates often, corrupted or outdated firmware could cause disconnection issues.

If your controller is functional, you can update it by tapping the Xbox button to open the Guide while your system is on. Go to Profile & system > Settings > Devices & connections > Accessories.

Select your controller, then choose the three-dot button and hit Firmware version to check for updates.

Remove Connected Xbox Accessories

Sometimes Xbox One accessories, attached either to the controller or console, can introduce connection issues.

If you have an external hard drive, keyboard, or similar peripheral connected to your Xbox, try disconnecting it and then attempt to connect your controller again. Do the same for the Stereo Headset Adapter on your controller, if you have it.

If you're trying to sync your controller using a USB cable, make sure you're using a high-quality cord. Low-quality or damaged cables may not work correctly.

Try Connecting Another Controller to Your Xbox

Like most troubleshooting, you can help nail down where the problem lies by trying different devices. Try connecting a different controller, that you know works, to your Xbox system. Confirm that its batteries are charged, too.

If that controller works fine, then the original controller is the issue. But if both have problems, then the problem likely lies with your console instead. You may need to get in touch with Xbox Support in this case.

Reboot Your Xbox One

We mentioned it above, but it bears repeating: make sure to reboot your console when troubleshooting controller issues. By default, simply tapping the power button on the front of the system only puts it into sleep mode, so make sure you hold it for at least 10 seconds for a full shutdown.

Sometimes a quick reboot is all you need when an Xbox One controller isn't working.

Try Connecting With a USB Cable Permanently

If you find that your Xbox controller connection issues clear up when using a USB cable, your best bet might be to use your controller as a wired device to prevent future issues. You can buy a long cable, like the 15-foot MATEIN micro-USB cable, so you don't have to worry about sitting far away from your system.

This isn't ideal, but it beats spending the money on another controller.

What If Your Xbox One Controller Is Still Not Working?

If nothing else works, head to the Xbox device support page. Sign in with your Microsoft account, register your console if you haven't yet, and you can proceed through the steps to replace your controller. If Microsoft won't replace it, you'll need to look for a deal on a new controller instead.

Hopefully, one of these tips cleared up your Xbox One controller problem. Whether your controller won't connect, keeps flashing, or won't turn on, one of these tips should get you back in the game.

And now that you have a working controller, you can get back to enjoying the best Xbox has to offer.

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Ben Stegner (1779 Articles Published)

Ben is a Deputy Editor and the Onboarding Manager at MakeUseOf. He left his IT job to write full-time in 2016 and has never looked back. He's been covering tech tutorials, video game recommendations, and more as a professional writer for over seven years.

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How to Connect an Xbox One Controller (When It’s Not Syncing)

A lot of Xbox One users are wondering how they can connect their Xbox One controller. Many of them want to know this because their controller is not syncing to the console. Their controller just can’t connect and they can’t use it to play games.

You may be very annoyed when you get this issue. Your game console is totally unusable without your controller. And this stops your from playing your games now. That’s horrible!

But don’t worry. The following of this article will show you methods to fix your controller connection. They have helped many Xbox One gamers get rid of the issue and connect their controllers to their consoles. And they may also be able to help you.

  1. Check the status of your controller
  2. Re-sync your controller
  3. Power cycle your console
  4. Update your controller software

Method 1: Check the status of your controller

You should check the basic status of your controller and see if there is any issue that causes the problem.

1) Check the connection status of your controller: Make sure your wireless controller is close enough to the console. Ensure that there is no objects (such as a wireless router or a microwave oven) or USB or wireless devices (such as a headset or a flash drive) that may interfere in the connection.

2) Check the battery status of your controller: Make sure the batteries are not running out of power. If your controller is running low on power, charge or replace the batteries and see if this resolves the problem. 

Method 2: Re-sync your controller

If you are using a wireless controller, you can try re-syncing your Xbox One controller to the console to fix connection issues.

1) Press the connect button on your console. 

* On Xbox One S, the connect button is a small circular button on the front of the console. On other versions of Xbox One, it is on the side around the corner from the disc tray.

2) Press and hold the connect button on the back of the controller till the Xbox button flashes. After a few seconds you can see it switch back to a solid light, which means it is re-synced.

If this method works for you, the connection between your controller and your console will recover.

If you have a micro-USB cable, you can pair your Xbox Onecontroller and console with this cable.

1) Plug the cable into a USB port on Xbox and connect with your controller.

2) Press and hold the Xbox button on the controller to sync them.

Check to see your controller can connect to the console or not. You can unplug the cable after the whole process.

Method 3: Power cycle your console

Power cycling your console means fully rebooting the console. It can fix some corruption issues in your console as well as your controller connection. To power cycle the console:

1) Press and hold the Xbox button on the console until it completely shuts down. (It can take about 10 seconds.)

2) Press the Xbox button to turn on your console.

3) Check and see if your controller can connect to the console.

Method 4: Update your controller software

The problem may occur if the controller software is wrong or out of date. You can update your controller software to see if it can bring back your controller connection. To do so:

1) Connect your controller to the console with a USB cable.

2) Sign into Xbox Live.

3) Press the Menu button on your controller, and then select Settings.

4) Select Devices & accessories.

5) Select the controller you are using.

6) Select Update.

7) Select Continue.

8) Wait for the console to complete the updating process. After that, test your controller and see if the not syncing problem is fixed.

If none of the methods above can help you fix your problem, it is possible that there are hardware issues in your controller. It is recommended that you contact Microsoft support for further assistance to resolve the problem.

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