Car rental kalispell airport mt

Car rental kalispell airport mt DEFAULT

9 Excellent (145 reviews)

1 location in Kalispell


Locations in Kalispell

  • 9.1
  • 9.1
  • 9
  • 8.9
  • 8.6
Recent reviews

10.0 ExcellentOct 15 2021

Pick up was fast and easy.

7.9 GoodSep 18 2021

Got off to a rough start as we had to wait for an hour and a half to get our car after we checked in. The attendant said that the car was being cleaned and should be ready in 15 minutes. She would call our name when it was ready. We, along with others, waited and waited. The attendant would disappear unless new customers were at the counter and another person would come out every so often and call a name. Our name was never called. Finally, after over an hour, I caught the attendant before she disappeared and told her we had been waiting a long time. She asked me my name and I gave it to her. She then looked and said, "Oh, you already picked up your car!" I said obviously, we hadn't. She said so and so called your name. I didn't argue. She couldn't figure out who had gotten "our" car, which she said was a Kia Soul, a lower model than what we reserved. Finally, she gave up and said "I will just have to give you the Buick Envoy," which turned out to be a little bit better for us than the sedan we had reserved. This was good since we were going to keep it for 16 days (and ended up driving 3500 miles). When we turned the car in, the amount billed was less than I expected. The receipt showed that they didn't start charging us until 3 days after we picked it up. I don't know why they did this (no explanation), but it made the initial hassle worth it in the end.

10.0 ExcellentAug 25 2021

Wanted a Ford Edge, got a Toyota 4Runner that got 15-20mpg relatively a gas hog, only redemption was it has shift on the go was nice through Sequoia NP, and radar cruise control, was nice where traffic is light on esp 2 lane US hwy's.

7.9 GoodAug 3 2021

When we showed up at midnight to pick up our vehicle, we were informed that it was not ready because it had to be cleaned. There was only one staff member and she was working as hard as she could to clean all the cars (as there were other people waiting before us). We waited almost an hour. This was especially disappointing because obviously Alamo knew when we were landing and when our reservation began, so a car should have been ready.

10.0 ExcellentJul 9 2021

Everything went as planned.

10.0 ExcellentJul 6 2021

Pick up and drop off was smooth and easy.The car needed GPS because the area had no cell service, so getting driving directions was difficult. The cost was also exorbitant.

10.0 ExcellentJun 23 2021

Car had good handling, braking, and acceleration. Everything appeared to be functioning appropriately. The car safety technology was helpful.

6.0 GoodMay 9 2021

I asked for a full size car, was given a compact SUV, was told that was an upgrade. Negative, the Chevy Malibu I requested has more cubic square feet over all than that compact SUV. We had a wedding party for our daughter's wedding and wanted the space, but I could barely get our luggage in this compact, much less more people with room.

10.0 ExcellentMay 8 2021

Staff was friendly and drop off was easy. Agent even asked if they could have done something to make my rental better. Great Alamo team in Kalispell at FCA.May just be a mountain thing and all cars being parked outside but car was pretty dusty.

10.0 ExcellentMay 2 2021

yes and very efficient, no wait time, very nice car , easy return!Nothing

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8.5 Excellent (40 reviews)

1 location in Kalispell


Locations in Kalispell

  • 8.7
  • 8.7
  • 8.6
  • 8.6
  • 8
Recent reviews

10.0 ExcellentSep 6 2021

Friendly prompt service

10.0 ExcellentAug 22 2021

The staff was on their toes and really nice to interact with! They were busy but kept up! I was impressed with everyone’s attitude at this location. 😊

7.9 GoodAug 21 2021

The shuttle was fast and efficient. We felt a bit like we had to deal a lot of upselling that made the pickup process longer than need be. However, we were grateful to receive the cars we reserved given the limited supplies across the U.S., and especially grateful to even get an upgrde on one of the vehicles.

7.9 GoodJul 24 2021

We asked and paid for a full size car but didn’t get one. It was fine but pretty tight with our family and our luggage.

10.0 ExcellentJul 18 2021

Easy process nice people. Still do not understand why all rental companies put 2 key fobs on a wire cable

1.9 HorribleJul 12 2021

Terrible experience. My flight was canceled and after calling enterprise with notification that I will be late about 3 hours I was told that the branch where I was supposed to pick up the car closes 30 minutes before my arrival and I will have to wait till next morning. Unacceptable. I canceled my reservation.

4.0 OkayMar 18 2021

we were able to pick up the car quicklyThe car itself was not good. When we asked if the car had 4 wheel drive we were told we would be fine without it without ever inquiring into where we were going-we could’ve used four wheel drive. While driving just along the highways themselves the car had difficulty maintaining speed and struggled at the slightest incline. The Bluetooth connection in the car was spotty at best; not to mention if you need to plug your phone in it wouldn’t play navigation from that phone anymore. If any of us had been traveling alone with this vehicle it would’ve been almost dangerous trying to read navigation from our phones the whole time. Having a good system for navigation on a rental car should absolutely be standard.

10.0 ExcellentOct 23 2020

We did a one way rental and everything went as planned. Staff at both enterprise locations were efficient and very professional.We arrived early into Whitefish and had hoped to pick up our vehicle early but there was insufficient inventory. Not the company’s fault but some flexibility would have been ideal.

8.8 ExcellentOct 8 2020

Staff at Enterprise is always superior. Helpful, fun, friendly.this one cost a bundle and it was a mid-size SUV.

10.0 ExcellentJun 16 2020

The woman running the place when I picked up the car was terrific! Friendly, well-informed, helpful.


8 Excellent (45 reviews)

1 location in Kalispell


Locations in Kalispell

  • 8.1
  • 8.4
  • 8.1
  • 7.9
  • 7.5
Recent reviews

5.9 OkayOct 4 2021

The car was dirty inside and out when we got it at the airport. Finger prints on the inside door handles and console. Shows they aren’t wiping anything down to protect the next customer from covid

10.0 ExcellentSep 28 2021

First car they assigned had a funny smell but they promptly gave me an almost brand new car.

10.0 ExcellentSep 21 2021

Agent was great. Josuah, he called and emailed me about a lost CC. supply and demands lead to high the rental car industry

1.9 HorribleAug 19 2021

How about your company puts in bold faces lettering in the main body of the email that you need a major credit card! Not every person has them, nor carries them. And guess what, Alamo next door would’ve rented to us if they had any vehicles left. Dollar Rental in Columbia Falls gave us a bigger car, for an entire day longer, at a cheaper rate and didn’t require us to have a credit card. I’m telling everyone about my fantastic experience at Dollar Rental!

1.9 HorribleAug 6 2021

Car was not very clean and had high mileage. But the real problem was that Avis charged 517$ on top of the final invoice just 3 days after drop of without any information why and what that charge was for. The car was returned fully filled with gas and no additional damage. We have videos of the car before and after. At the end we pid over 750$ for a car for one day. What a trap.

10.0 ExcellentJun 17 2021

This location is great, right outside the doors when you land. The folks were friendly and super helpful. Our car was newer, cleaned and on full for our fun hiking trip.

10.0 ExcellentMar 3 2021

The front desk was super accommodating. Friendly and organized staff.Nothing

2.0 MediocreFeb 18 2021

dollar rental was very friendly and helpful. When our flight was delayed Avis would not assure us that we would have a suv to rent.If someone is willing to pay for a suv even though they can't pick it up when planned, they should make sure the suv is there when they get there.

2.0 MediocreOct 17 2020

This was at Glacier National Airport in Kalispell, MT. Made the reservation with Avis because the value was reasonable and they were open at 8 AM when I needed to pick up the car and make it to an appointment. Arrived at 8 AM and two people at the counter, neither of which could rent me the car because they did not work the front desk. They said the person was running late and would be in shortly. Thirty minutes later, the front desk person was still not there. Could not wait any longer so I went to Budget and they had just what I needed and for the same price. Avis lost the rental and a customer.

8.0 ExcellentSep 16 2020

The tires on my rental required filling every other day. As soon as I left the lot, the tire light came on....luckily nothing happened and they didn’t deflate completely but I still feel like this should have been looked at prior to me driving

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9.1 Excellent (15 reviews)

1 location in Kalispell


Locations in Kalispell

  • 8.9
  • 9.1
  • 9.1
  • 9.1
  • 8.7
Recent reviews

10.0 ExcellentSep 21 2021

The gentleman at the rental counter was so friendly and efficient, not to mention funny and engaging. He not only got us on our way quickly, but offered suggestions for restaurants in the areas we were going, which were great because at this time of year a lot of places were closing for the season. He gave us a 2021 Camry with low miles, and it was immaculately clean and gas efficient. Overall, a great experience.

7.9 GoodJul 29 2021

Due to chip shortage, my daily rental was over 250/day without buying any insurance. Due to pandemic, I couldn’t postpone this vacation and had to rent. I couldn’t/can’t blame Budget for this but it does relate to my stating not used to not getting what I paid for. Budget was great in all other areas.

10.0 ExcellentJul 28 2019

ALL GOOD ! ! !

10.0 ExcellentMay 6 2019

Super easy drop off. Young lady at the counter when I picked up was incredibly helpful and friendly.Literally nothing

10.0 ExcellentSep 17 2018

Best car rental companyQuick and easy to understand instructions for rentals. Very informative. Beth showed us the car we would be using, so that we wouldn’t get confused and she also offered the best choice for us, since there are some age restrictions. She also gave us unlimited mileage which was a huge bonus for us! We will be booking with Budget again soon! Thanks Beth!

10.0 ExcellentJul 20 2017

The car was new and clean. Budget charged exactly the fee that was quoted. Quick service at the airport.

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8.9 Excellent (19 reviews)

1 location in Kalispell


Locations in Kalispell

  • 8.4
  • 9.2
  • 9
  • 8.6
  • 8.3
Recent reviews

10.0 ExcellentAug 19 2021

Although the interior of the car was not as clean as I would have liked, I realize it's not business as usual at this time. The price for the SUV was excellent, but that was due to reserving the vehicle 11 months in advance. The ridiculously low price was honored when I arrived and pick-up and drop-off took no time at all. Again, this was in Kalispell, MT in a very small airport. After hearing horror stories of vehicle shortages at agencies, my biggest fear was there being no vehicle at all when I arrived. I phoned Thrifty at the airport 2 weeks before my trip and was assured there were plenty of SUVs.

7.9 GoodJul 18 2021

Thrilled to get a vehicle at all, but the expense for 2 days was extraordinary. A lot of confusion about whether the vehicle was at or off-airport. The reservation email sent us to town some 10 miles away for pick up which was at the airport. Some confusion about returning the vehicle and depositing the key inside at the vacant kiosk. The vehicle was clean and worked well, and almost an essential component for a visit to Kalispell and environs.

10.0 ExcellentJun 13 2021

They were friendly and gave us a great car. It was very simple and easy.The seats in the car were stained and some other areas were also dirty. They need to be more thorough.

10.0 ExcellentJun 9 2021

Friendly, helpful staff, no pressure to buy additional coverages, fast service, easy return.Cost!!!!!!

6.0 GoodJun 8 2021

The staff was very friendly.The tires were inflated to odd levels of pressure from 28 to 40 pounds per square inch. We had to go to a station and have them inflated and deflated. It took an hour out of our trip to find a station with an air pump.

6.0 GoodMay 27 2021

at drop off, I explained that the gas tank was FULL. After reviewing the bill before boarding my flight, I discovered that I was charged for the cost of $97 for fuel. I had to go back to the agent (behind the security) and she corrected it. I find this annoying as it is a basic component of checking out a rental car. Other attendants go over the statement LINE by LINE. Not at this station. Peculiar, With kind regards, Roger van den BerghPlease pay attention at checkout.

10.0 ExcellentMay 18 2021

Very friendly staff, no line and easy rental process.I wasn't sure how to return the vehicle - had to take keys to the desk unlike other rental experiences where someone is there waiting to check you in or you leave the keys in the car. Signage would have helped as we were in a rush.

4.0 OkayMar 3 2021

I liked the rental once I got one.The first rental not properly working, it wouldn’t start up right away, the car had several dents and scratches on the car, it also smelled like smoke. When I made the reservation counter aware, they acted as if there wasn’t a problem. Business as usual.

10.0 ExcellentAug 14 2019

Friendly staff and super easy pickup / drop off.I had no other expectations to be met that were not. Very pleased.

9.6 ExcellentJan 21 2019

The staff was incredibly helpful and to-the-point. He did not try to sell me any add-ons or unneeded extras, and got us in and out very quickly. The car was top-notch (I don’t think a Chrysler 300 fits in the “compact” category that we paid for, but we certainly didn’t complain) and drove very well.We found a bit of trash in the backseat and the trunk. Nothing shocking, but we did end up cleaning out more trash than we added to the car.

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Most popular

8.8 Excellent (8 reviews)

1 location in Kalispell


Locations in Kalispell

  • 9
  • 9
  • 9
  • 8.7
  • 8.5
Recent reviews

10.0 ExcellentMay 21 2021

Super friendly staff. Very easy rental and return. One of my better rental experiences.

10.0 ExcellentJul 30 2020

Got car I needed and everything went quick and smoothNothing

4.0 OkayJul 23 2018

I ordered a large suv and got a mid size insteadThecar was ok but not what I ordered. They offered me $20 off per day which frankly was an insult. They initially offered me a hundai sonata which would totally not work for 4 large adults. I booked the car 3 months ago so I gave them way more lead time than necessary,As above

9.2 ExcellentAug 30 2017

Knowledgable and friendlyCheck in and paperwork were simpleParking lot is 100 yards from the terminal and in the dirt.

10.0 ExcellentJul 4 2017

The best van i ever rentedwould aways prefer unlimited miles did not like the restriction as we were out west in a national park

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8.1 Excellent (19 reviews)

1 location in Kalispell


Locations in Kalispell

  • 8.5
  • 7.9
  • 8.1
  • 8
  • 7.9
Recent reviews

3.9 MediocreSep 18 2021

Waited for an hour and a half to get our car after traveling all day. The office was obviously understaffed, and everyone who asked about the delay was told that it would just be a few more minutes. Vehicle was dirty with trash still in it from the previous renters.

7.9 GoodAug 28 2021

Good service. Good pickup and return. Very expensive. We were told there were no cars to rent. So price was high. But there were lots of cars there. We paid far too much.

10.0 ExcellentAug 22 2021

Easy to work with and upgraded my vehicle when requested.

7.9 GoodAug 22 2021

Easy pickup and return

10.0 ExcellentJul 30 2017

Loved our KIA SOULI liked the Soul for our travel car, plenty of room, very good visibility and the four door mini wagon had plenty of pep in the mountains, solid driving and might consider buying one in the future.absolutely nothing, perfect rental

2.0 MediocreJun 9 2017

Bait and switch, Booked "Chrysler 200 or similar," They put us in a Kia sub-compact and charged us an additional fee for a Toyota I will be disputing charges,

6.0 GoodJan 6 2017

the car had very poor heating elements and the winprice and friendliness of staff at rental counterthe car did not drive well; the seats were uncomfortable; and the defrost system did not operate properly. Also, the sound system was substandard and didn't allow iPod compatibility for long car ride.

10.0 ExcellentNov 26 2016

Great value. Only rental in Kalispell with unlimited miles

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8 Excellent (5 reviews)

1 location in Kalispell


Locations in Kalispell

  • 8.4
  • 8
  • 7.6
  • 8.4
  • 8
Recent reviews

3.6 MediocreAug 25 2020

Received an upgrade even though we didn't want it.Receptionist was extremely rude the entire time, accusing us of spreading covid-19. Double charged by company and still fighting to receive a refund as they have quit responding to my emails.

10.0 ExcellentSep 21 2019

Staff was very helpful. Needed and extra rental day and was no problem getting it done

8.8 ExcellentJun 22 2018

Mileage limit surpriseVehicle rented was good. Pickup was good.Didn't know there was a mileage limit. It was a new vehicle that when it got hot smelled of burning rubber.

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1 location in Kalispell


Locations in Kalispell


1 location in Kalispell


Locations in Kalispell

296 travelers who rented a car in Kalispell gave the car agency they used an average rating of 8.7


Special Services

  • Accident Rental Rates: When your car is in the shop for repairs. Insurance/Body Shop and Dealership/Service Center replacement rentals available at this location. Click here for accident rental rates & reservations.
  • Child Seat
  • Hand Controls
  • Ski Racks
  • Pickup/Return Service: Available with a one hour advance notice and within 15 minutes from the Hertz Local Edition location. Once your reservation is booked, the location will call or email you at the phone number or email address provided to confirm pick up service. Airport concession agreements do not permit Hertz to offer Pick Up and Return Service at airport locations. Hertz is prohibited from providing Pick Up and Return Service if you arrive at an airport- either from the Hertz airport location or from any Hertz off airport location. Any reservations made for pick up service at an airport location cannot be honored for pick up.
  • Booster Seats
  • After hours drop off available
  • After hours pick up available
  • Infant Seat
Qualifications & Requirements

Additional Info

Located 8 miles North of Kalispell.

Airport Location

  1. Wifi mesh tp link
  2. Laser printer with document feeder
  3. Lee joon ki running man

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Kalispell Glacier Park Intl. Airport (FCA) Car Rental

  • Renter’s spouse or domestic partner who meet the same age and driver’s license requirements of the renter are authorized drivers at no additional charge.  Any additional authorized drivers must appear at time of rental and meet age and driver’s license requirements.  An additional charge of $15 per day for each additional authorized driver will be added to the cost of the rental, unless other contractual conditions apply. 

    A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card.

  • Please see the Renter Requirements policy for age requirements and youthful driver charges.

  • This reservation is being made with a Contract ID number (CID) assigned to a Corporate Account for use exclusively by its eligible renters. Use of this CID by individuals other than eligible renters is prohibited and may result in disciplinary action. Renters using this CID may be required to show proof of employment or authorization (such as a business card, current email with company domain, work order, etc.). Questions about acceptable proof of employment or authorization should be directed to your Travel Manager.

  • Rentals originating in the United States: Most vehicles rented in the US can be driven throughout US and Canada. Some vehicle classes like Exotics, Large Passenger or Cargo Vans, and other specialty vehicles may not be allowed to travel outside of the US. Please reach to the renting location directly for details on cross-border restrictions.

    Most locations do not allow travel into Mexico. If you wish to travel into Mexico, you will be required to purchase additional insurance to cover the vehicle while in Mexico. Please contact the branch directly to determine limitations and availability.

  • Collision Damage Waiver (CDW) is not insurance.  The purchase of CDW is optional and not required in order to rent a vehicle.

    You may purchase optional CDW for an additional fee.  If you purchase CDW we agree, subject to the actions that invalidate CDW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. DW does not apply to damage occurring in Mexico.

    When deciding whether or not to purchase CDW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.

    *For rentals originating in California- CDW ranges between 10.99 USD and 500.00 USD per day depending on the type of vehicle rented.

  • For retail rentals only secured with Extended Protection within the cost of the rental (excluding any liability protection or insurance coverage provided under a commercial contract), the following shall apply:

    Extended Protection (EP) (Where available): Owner provides Renter or any AAD with third party liability protection in an amount equal to the minimum financial responsibility limits applicable to the vehicle (the Primary Protection). EP also provides additional third party liability protection, through an excess liability policy, with limits of the difference between the Primary Protection and a combined single limit of $1 million per accident for bodily injury and/or property damage to others arising out of the use or operation of the Owner rental vehicle by Renter or an AAD, subject to the terms and conditions of the policy. EP includes UM/UIM coverage for bodily injury and property damage (only where required by law for property damage) in an amount equal to the minimum financial responsibility limits applicable to the Vehicle (the Primary Protection), and additional coverage, through an excess liability policy, with limits for the difference between the statutory minimum underlying limits and $100,000 per accident (for rentals commencing in New York, UM/UIM limits are $100,000 per person/$300,000 per accident; for rentals commencing in Hawaii, the UM/UIM limits are $1,000,000 combined single limit) or state mandated UM/UIM limit, whichever is greater. OWNER AND RENTER REJECT ANY ADDITIONAL UM/UIM COVERAGE TO THE EXTENT PERMITTED BY LAW. EP, including UM/UIM benefits is provided only when Renter or any AAD are driving the Vehicle. No claim for UM/UIM may be made due to the negligence of the driver of the Vehicle. EP coverage is in effect only while another AAD or Renter is driving the Vehicle within the United States and Canada; coverage does not apply in Mexico.  ADDITIONAL POLICY EXCLUSIONS INCLUDE: (A) BODILY INJURY OR DEATH TO RENTER, ANY AAD, OR TO THE BLOOD RELATIVES OR FAMILY OF RENTER OR AN AAD, IF SUCH RELATIVES OR FAMILY RESIDE IN THE SAME HOUSEHOLD WITH RENTER OR WITH AN AAD; (B) PROPERTY DAMAGE TO THE RENTAL VEHICLE; (C) FINES, PENALTIES, EXEMPLARY OR PUNITIVE DAMAGES; (D) BODILY INJURY, DEATH OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF THE INSURED; AND (E) ANY OBLIGATION FOR WHICH THE INSURED OR THE INSURED’S INSURER MAY BE HELD LIABLE UNDER ANY WORKER’S COMPENSATION, DISABILITY BENEFITS OR UNEMPLOYMENT COMPENSATION LAW OR ANY SIMILAR LAW. (F) BODILY INJURY OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF RENTER OR AADS. Note: Any UM/UIM benefits paid are included in the $1 million combined single limit EP coverage and in no way increase the combined single limit amount referenced above. This insurance coverage is underwritten by Ace American Insurance Company. Report SLP Claims to: Sedgwick CMS, P.O. Box 94950 Cleveland, OH 44101-4950, Phone: 1-888-515-3132  Fax: 1-216-617-2928.

  • As a customer, you have a choice as to how you would like to pay for fuel.

    Option 1 -  Prepay Fuel --This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. The price is based on an estimate of current fuel prices and the average tank size for the car received. No refunds will be issued for unused gas.

    Option 2 -  We Refill. --This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.

    Option 3 -  You Refill. --This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

  • Customers who reside in the United States, U.S. Territories, or Canada

    Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer.  Digital licenses are not accepted.  The driver's license must be valid for the entire rental period.

    Members of the United States Armed Forces who are on active duty may present an expired home state license under the following conditions:

    • They also present an Active Military ID, and

    • They are in compliance with their military extension policy of the state which issued the license.  These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.

    Customers travelling to the U.S. and Canada from other countries

    It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws.  The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. 

    Customers traveling to the United States and Canada from another country must present the following:

    • Their home country driver’s license that is valid, unexpired and includes a photograph, and

    • If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish, etc.) an International Driver’s Permit is recommended, but not required, for translation purposes in addition to the home country license.  

    • If the home country license is in a language other than English and the letters are not English (i.e.alphabet is not an extended Latin-based alphabet like German or Spanish but is Russian, Japanese, Arabic, etc.) an International Driver’s Permit is required. 

    • If an International Driver’s permit cannot be obtained in the home country, another professional, type-written translation may be substituted.  In either case the home country license must also be presented.

    • Customers may not rent a vehicle solely with the International Driver’s Permit.  The International Driver’s Permit is a translation of the individual’s home country license and is not considered a license nor is it considered valid identification.

    • In some US locations, customers not holding a US driver’s license may be asked to provide additional documentation.  Examples of this may include a valid passport or, in certain states (AZ, CA, CO, NM, TX) a valid Mexican voter registration card and/or inbound and outbound travel documentation.
    • In some Canadian locations, customers not holding a Canadian driver’s license may be asked to provide additional valid government-issued documentation.  Examples of this may include a valid passport.

    Other requirements

    • Photocopies of Driver’s Licenses are not accepted

    • “Learner’s Permits” are not accepted.

    • Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted.

    • Temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license.  Additional Government-issued identification may be required.

  • The following forms of payment are accepted at the end of the rental.

    American Express®
    Discover Network®
    Debit Card
    Prepaid Cards
    Money Order

    Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. Alamo is not responsible for any overdraft fees incurred.


    All renters and additional drivers must be 21 or older. All renters must have a valid driver’s license and a major credit card or debit card in their name. Individuals with learners’ or instructional permits are not eligible to rent. This is only a summary. For additional details, please reference the Driver’s License Information Policy.

    AGE -

    The underage surcharge for drivers between the ages of 21 and 24 is $25 per day. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small and Standard SUVs with seating up to 5 passengers.


    At airport locations, debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address. Active duty military personnel are exempt from address requirements.

    Renters using a debit card may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small and Standard SUVs with seating up to 5 passengers.

    Other than the renter’s spouse or domestic partner, no other additional drivers are allowed.

    At the time of rental, charges will be placed on the debit card which reduce the available funds in the account associated with the card used. Renter is responsible for any overdraft fees incurred. See Rental Authorization and Deposit Amount for more details.


    Disembarking passengers will be asked to provide a credit card or debit card with funds to cover the cost of rental. Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient funds to cover the cost of the rental plus $300. Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary.

    Money orders and prepaid cards are not acceptable forms of security deposit but may be used to pay any balance due at the end of the rental.  Cash is not accepted.

  • Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. If accepted, SLP provides the renter and authorized drivers with up to $300,000 combined single limit for third party liability claims. If the renter accepts SLP, Alamo provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to $300,000. This is a summary only. SLP is subject to the terms, conditions, provisions, limitations and exclusions in the supplemental rental liability insurance excess policy underwritten by Zurich American Insurance Company. The purchase of SLP is optional and not required to rent a car. The coverage provided by SLP may duplicate the renters existing coverage. Alamo is not qualified to evaluate the adequacy of the renters existing coverage; therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP.

  • Our TollPass Program is our electronic toll collection program which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travelers to stop and pay cash at toll plazas.

    The TollPass Program is offered in different ways, depending on where you rent. Visit the websites below for more information.

    • Northeast US (including regions in the Midwest):

    • Chicago Metropolitan Area:

    • Golden Gate Bridge and Northern California Bay Area:

    • Southern California:

    • CO, FL, TX, NC, GA, WA, PR, and Ontario Canada:

    • Louisville KY:

    To view our entire coverage map, go to and click on Coverage Map.

    TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental locations policies and/or offerings for toll products to determine availability of TollPass

Can't find what you're looking for?View Car Rental FAQs


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Car Rental COVID-19 FAQs

What steps are being taken to clean rental cars?

Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches. 

What is the current car rental process?

To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.

Can I modify, extend, or cancel my reservation?

You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation. 

For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.

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