Xbox original controller not working

Xbox original controller not working DEFAULT

What to Do When Your Xbox One Controller Won't Connect

Wireless Xbox One controllers are great, but experiencing a disconnect in the middle of a game sucks all the fun right out of the room. The good news is that most of the problems that can cause an Xbox One controller to not connect, or cause a connection to fail, are pretty easy to fix. And even in a worst-case scenario, you can always turn your wireless controller into a wired controller with a micro USB cable.

When an Xbox One controller won't connect, it usually manifests in one of the following ways:

  • Ring light flashes on the controller and never goes steady.
  • You are unable to control games or menus with the controller.
  • The please reconnect the controller message appears on your television.

These problems may occur when you first turn on your controller, or while you're playing.

Causes of Xbox One Controllers Not Connecting

When an Xbox One controller won't connect, there are a handful of root problems that may be in play. At the most basic level, your controller and your console aren't talking to each other. This can be caused by too much distance between them, too much interference, weak batteries, sync issues, and actual hardware failures.

How to Fix It So Your Xbox One Controller Connects

The best way to figure out why your controller isn't working right, and to fix it so that it will connect to your Xbox One, is to go through the following troubleshooting steps one by one. Attempt each fix, in order, and check to see if your controller connects after each step.

  1. Make sure that your Xbox One controller isn't out of range. Xbox One controllers are wireless, but there's a limit to how far away any wireless device can get before it loses connection.

    The maximum range of an Xbox One controller is about 19 feet, but placing objects between the console and the controller can greatly reduce that range.

    If your controller disconnected unexpectedly, and you weren't right next to the console, try moving closer and resyncing. If it loses connection again when you move away, then try moving any objects that are getting in the way or just sit closer to your Xbox.

  2. Check to see if your controller turned off due to inactivity. In order to prevent the batteries from going dead, Xbox One controllers are designed to shut down after 15 minutes of inactivity.

    Press the Xbox button on your controller, and it should reconnect and sync up. If you don't want it to shut off in the future, push at least one button on the controller every so often, or tape down one of the analog sticks.

    Methods like taping down an analog stick to prevent your controller from shutting off do work, but they cause the batteries to die more quickly.

  3. Disconnect extra controllers. An Xbox One can only have eight controllers connected at any one time. If you try to sync additional controllers, it won't work.

    If you already have eight controllers connected, you need to disconnect at least one of them. Choose a controller you don't want to use anymore, press the Xbox button on that controller and select Controller off on the TV screen.

  4. Try fresh batteries in the controller. Weak batteries can cut down on the signal strength of your wireless Xbox One controller, which can cause connection issues. When this happens, the Xbox button on the controller will periodically flash when it loses the connection, and the controller may even turn off.

    To eliminate this as a possible culprit, replace the batteries with brand new batteries or fully charged rechargeable batteries and then re-sync your controller.

    The 6 Best AA and AAA Rechargeable Batteries of 2021

    Don't use batteries from a remote or other device even if that device seems to work fine, as that device may not require as much power to run as an Xbox One controller.

  5. Disconnect your headset temporarily. In some cases, a headset or mic can prevent your Xbox One controller from syncing up.

    If you have a headset or mic hooked up to your controller, remove it and try to reconnect. You might be able to plug your headset back in after a successful connection, or there could be a problem with the headset that will prevent you from doing so.

  6. Remove sources of wireless interference if possible. Your Xbox One uses the same part of the wireless spectrum that's used by a lot of other electronics in your home, and even appliances like your microwave can cause interference.

    Try shutting off all other electronics that use a wireless connection, like phones, laptops, tablets, and even your Wi-Fi router. Also shut off appliances, like microwaves, fans, and blenders, that might create interference. If that isn't possible, then at least try to move any such devices away from your Xbox One.

  7. Verify that your controller isn't already synced to a different Xbox One. Xbox One controllers can only be synced to a single console at any given time. If you sync to a new console, the controller will no longer work with the original console.

    If this is your problem, the solution is to resync to the console you want to use the controller with. You will have to repeat this process every time you want to use the controller with a different console.

  8. Try resyncing even if it isn't connected to a different console. Controllers can unsync for other reasons, and you may just be dealing with a fluke occurrence. To rule it out, just try to resync.

    To resync an Xbox One controller:

    1. Turn on your Xbox One.
    2. Turn on your controller.
    3. Press the sync button on the Xbox.
    4. Press and hold the sync button on your controller.
    5. Release the sync button on the controller when the Xbox light on the controller stops flashing.
  9. The easiest way to do this is to turn your Xbox on, connect to the Xbox network, and then navigate to Settings > ​Kinect & devices > Devices & accessories, and then select the controller you're having trouble with.

    If you have a newer controller, which you can identify by the presence of a 3.5mm headphone jack on the bottom, you can perform the update wirelessly. Otherwise, you'll have to connect your controller to your console with a USB cable.

Xbox One Controller Firmware Problems

If your Xbox One controller still won't work, you may have a hardware or firmware problem. Before you reach for a USB cable, send your controller in for servicing, or throw it away, you should try to update the firmware. If the built-in firmware is corrupt or out of date you may experience connection issues.

The solution to this problem involves updating your controller:

  1. Turn on your Xbox One, and open the Settings menu.

  2. Navigate to Kinect & Devices > Devices & Accessories.

  3. Select the controller you're having trouble with.

  4. If the controller needs and update, you'll see a message to that effect.

What to Do If Your Xbox One Controller Still Won’t Sync

If the controller still doesn't work after trying all of the possible fixes, then there may be a physical problem with either your console or your controller.

You can further narrow this down by trying to sync your controller to a different Xbox One. If it works just fine, then the problem is in your Xbox One console and not the controller. If it still doesn't connect, then you have a broken controller and it might be time to buy a new one.

Game & Console Reviews & Buying Guides

In either case, you may be able to use the controller by simply connecting it to the console via a USB cable. This is less convenient than using the controller wirelessly, but it's less expensive than buying a new controller.

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Troubleshoot your Xbox Wireless Controller

If you’re having trouble with your Xbox Wireless Controller, this page can help you troubleshoot a wide variety of controller issues. We can also help you replace a broken controller if none of these solutions correct the problem.

Choose the section below that corresponds to the issue you’re having with your wireless controller.

Notes

My controller doesn’t function correctly

About controller functionality issues

When troubleshooting controller functionality, it’s important to note the difference between an instance of unexpected behavior (this could include joystick drift, awkward calibration, or controls not responding as expected) and an instance of buttons on the controller not working at all.

Note For the purposes of troubleshooting, the word "button" on this page refers to any of the controls on the wireless controller: buttons, sticks, bumpers, triggers, D-pad, etc.

How to power cycle your controller

Many controller issues can be resolved by putting the controller through a complete power cycle. To power cycle your controller:

  1. Press and hold the Xbox button  for 5-10 seconds, until the controller turns off.
  2. Wait a few seconds, then press and hold the Xbox button  again to turn the controller back on.

My controller won’t power on

Step 1: Check your batteries

Verify that your controller batteries aren’t causing this issue. If your controller won’t power on at all, replace the controller batteries with fresh ones and make sure they’re inserted correctly into the controller.

Note The Xbox Elite Wireless Controller Series 2 uses a built-in battery, so if you’re using an Elite Series 2, skip this step.

Step 2: Connect your controller to the console with a USB cable

You can use a USB to micro-USB cable to connect your controller to your Xbox. Plug the micro-USB end into the top of the controller, and the USB end into the USB slot on the side or back of the console. The cable will provide both power and a wired connection to the controller.

Note The new Xbox Wireless Controller (included with Xbox Series X|S) and Xbox Elite Wireless Controller Series 2 use a USB-C cable for charging.

If your controller works when connected to your console with a USB cable, continue to the next step. If it doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.

Step 3: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller section” of this page.

My controller keeps getting disconnected

Step 1: Check your batteries

Verify that your controller batteries aren’t causing this issue. If your controller won’t power on at all, replace the controller batteries with fresh ones and make sure they’re inserted correctly into the controller.

Note The Xbox Elite Wireless Controller Series 2 uses a built-in battery, so if you’re using an Elite Series 2, skip this step.

Step 2: Manually power cycle your controller

To turn off the controller, press and hold the Xbox button  for 5-10 seconds, until the controller powers off. Then press and hold the Xbox button  again for the controller to turn back on.

Step 3: Connect your controller to the console with a USB cable

You can use a USB to micro-USB cable to connect your controller to your Xbox. Plug the micro-USB end into the top of the controller, and the USB end into the USB slot on the side or back of the console. The cable will provide both power and a wired connection to the controller.

Note The new Xbox Wireless Controller (included with Xbox Series X|S) and Xbox Elite Wireless Controller Series 2 use a USB-C cable for charging.

If your controller works when connected to your console with a USB cable, continue to the next step. If it doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.

Step 4: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:
  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller section” of this page.

Some or all of the buttons on my controller don’t work as expected

I’m seeing this behavior in ALL game and apps

Step 1: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller” section of this page.

Step 2: Check your controller’s button mapping settings

If you’re seeing unexpected controller behavior across all game and apps, it could mean that your controller button configuration has been changed. To check your current controller button settings:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select Configure.
  5. Carefully review the current mapping for each of the buttons on your controller. You can also select Restore to default to set the controller back to its original button mapping.

For more info on controller button names and basic functions, see:

If this doesn’t solve the issue, your controller needs to be replaced.

I’m only seeing this behavior in ONE game or app

If you’re seeing unexpected controller behavior in one game only, check your game settings to make sure controller configuration or calibration settings aren’t causing the issue.

You should also close and restart the game or app in question.

If this doesn’t solve the issue, your controller needs to be replaced.

I’m seeing this behavior in games on Windows 10

If you’re experiencing no button input in games when using the new Xbox Wireless Controller (the one packaged with Xbox Series X|S consoles) with a Bluetooth connection to a Windows 10 device, first make sure you have the latest Windows update. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for updates. You may need to select the View optional updates option to find the update.

Once you've installed the latest update, you also need to check for additional controller firmware updates using the Xbox Accessories app. For help updating your controller, see the section “Update on PC” on this page:


My controller won’t connect to my console or PC

I’m trying to connect to an Xbox console

Step 1: Connect your controller

If you’re able to connect your controller to your Xbox console, but it keeps getting disconnected, continue to the next step.

If this is a new controller, you’ll need to connect it to your console by using the console’s Pair button .

If this controller was previously connected to the console but is no longer able to connect, you should repeat the connection process using the console’s Pair button .

For info on how to connect your wireless controller to Xbox Series X|S or Xbox One, see:

If this doesn’t fix the issue, continue to the next step.

Step 2: Power cycle your console

Restarting your console and controller might correct the connection issue.

First, make sure that nothing is interfering with your controller’s wireless signal:

  1. Move closer to your Xbox. The range for wireless controllers is 19-28 ft (6-9 m), but things like walls and interference from other wireless devices can reduce the range. Range may also be reduced if your Xbox faces away from you or sits in a cabinet. Make sure your controller is pointed at the front of your Xbox.
  2. Remove objects between your controller and Xbox. Check the space between you and the Xbox for things that might interfere with your controller’s wireless signal (laptops, microwave ovens, cordless phones, wireless routers, metal dividers, shelves, doors, and so on).

Once you’re sure that your controller can send a clear signal, power cycle your Xbox by pressing and holding the Xbox button  on the front of the console for 10 seconds, until the console shuts off. Then, turn it back on.

If this doesn’t fix the issue, continue to the next step.

Step 3: Check your controller batteries

Verify that your controller batteries aren’t causing this issue. Note that a controller with low battery level might turn on briefly but not stay on for long. Any time your controller connects to the Xbox console, its current battery level can be seen in the upper-right corner of the Home screen.

Note The Xbox Elite Wireless Controller Series 2 uses a built-in battery, so if you’re using an Elite Series 2, skip this step.

If you aren’t able to connect to the console at all, replace the controller batteries with fresh ones and make sure the controller is powering on.

If this doesn’t fix the issue, continue to the next step.

Step 4: Connect your controller to the console with a USB cable

You can use a USB to micro-USB cable to connect your controller to your Xbox. Plug the micro-USB end into the top of the controller, and the USB end into the USB slot on the side or back of the console. The cable will provide both power and a wired connection to the controller.

Note The new Xbox Wireless Controller (included with Xbox Series X|S) and Xbox Elite Wireless Controller Series 2 use a USB-C cable for charging.

If your controller works when connected to your console with a USB cable, continue to the next step. If it doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.

Step 5: Update your controller

If your controller connects when using a USB cable but doesn't stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:

  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
  6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.

If you’re unable to update your controller, see the “I can’t update my controller” section of this page.

I’m trying to connect to a PC

Step 1: Identify which version of Windows you’re using

If you aren’t sure, type “PC info” into your Search bar, then look under “Windows specifications” to see the current edition of Windows you’re running.

Note If you’re using the Xbox Elite Wireless Controller Series 2, we recommend getting the Windows 10 May 2019 Update (or later) with the latest fixes. This will let you use the Xbox Accessories app (free in Microsoft Store) to get the most out of your controller (firmware updates, button mapping, and other customizations).

Once you’ve identified which version of Windows you’re using, continue to the next step.


I can’t update my controller

Step 1: Disconnect accessories and try updating again

If you’re having a problem updating your controller, first disconnect any accessories (such as stereo headset adapters and chatpads) from the controller.

If you were in the process of updating your controller and got the error message There was a problem updating your controller, select Try again after you’ve disconnected all accessories.

If you need to verify the firmware version for your controller or manually restart a controller update:
  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.

If this doesn’t solve the issue, continue to the next step.

Step 2: Power cycle the console and try updating again

Power cycle your Xbox by pressing and holding the Xbox button  on the front of the console for 10 seconds, until the console shuts off. Then, turn it back on.

After the console restarts:
  1. Press the Xbox button  to open the guide.
  2. Under Profile & system, select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.

If this doesn’t solve the issue, continue to the next step.

Step 3: Try a different USB cable

If you still can’t update the controller, try a different USB cable, and make sure it’s firmly connected to the console’s USB port and the controller’s micro-USB or USB-C port.

Leave the controller connected via USB and just let it sit for up to 5 minutes, as the update can sometimes take a while to complete in the background.

Note If the controller doesn’t update automatically, manually restart the update from the Xbox Wireless Controller screen in Devices & connections > Accessories.


I’m having trouble updating the firmware for the new Xbox Wireless Controller

My new Xbox Wireless Controller won’t update

If you’ve finished setup for your Xbox console but your new Xbox Wireless Controller wasn’t able to take a firmware update during the setup process, you’ll need to update the controller manually. If you’re not sure which generation of controller you have, the latest model has a Share button  located in the center of the controller’s face directly below the Xbox button .

Xbox Wireless Controller with Share button

Note Before performing these troubleshooting steps, check your controller batteries. The update won’t work if the battery level is too low.

Step 1: Power cycle the console and try updating again

Power cycle your Xbox by pressing and holding the Xbox button  on the front of the console for 10 seconds, until the console shuts off. Then, turn it back on.

After the console restarts:

  1. Press the Xbox button  to open the guide.
  2. Using your controller’s D-Pad, navigate to Profile & system, then select Settings.
  3. Under Devices & connections, select Accessories.
  4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
  5. In the firmware version box, select “Update” then follow the steps provided.

If this doesn’t solve the issue, continue to the next step.

Step 2: Plug in a USB-C cable

If you still can’t update the controller, try updating it with a USB-C cable, and make sure it’s firmly connected to the console’s USB port and the controller’s USB-C port.

Leave the controller connected via USB and just let it sit for up to 5 minutes, as the update can sometimes take a while to complete in the background.

Note If the controller doesn’t update automatically, manually restart the update from the Xbox Wireless Controller screen in Devices & connections > Accessories.

If this doesn’t solve the issue, continue to the next step.


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There’s a loot box to your left, but your Xbox controller won’t move left. You need to duck, but your Xbox controller won’t roll down. Or you need to take a right turn, but your Xbox controller won’t stop moving left. When you’re gaming, nothing is more frustrating than a controller that won’t cooperate. Why isn’t your Xbox controller moving?

Your Xbox controller won’t move because the sensors under your thumbstick guide are damaged, there’s a sticking issue (spilled beverages), or you’re experiencing stick drift. Do a hard reset and clean your controller with a microfiber cloth or a toothpick dipped in isopropyl to fix it.

Xbox controller

This article will provide you with some simple tips for troubleshooting your Xbox controller. It’ll teach you some easy ways to fix common controller problems. If you want to get back to gaming and save time and money, this article will have you playing again in no time!

My Xbox Controller Won’t Let Me Move

Hands using Xbox controller

Here are some things you can do if your Xbox controller won’t move your character at all, but other functions are working:

Try Playing Something Different

If your controller works in the new game, you’re probably dealing with a game glitch. Heavy traffic can also lead to painful lagging or choppy responses.

Do a Hard Reset

Often, you can get your controller working again with a hard reset. To reset your Xbox controller, press and hold the Xbox button for about six seconds. Wait a little bit, then turn your controller back on.

Check Your Xbox Controller’s Firmware

If you cannot connect wirelessly, use a Micro USB cable.

If your firmware is current and functioning, you’ll receive a “No Update Available” message.

If it’s out of date or corrupted, you’ll receive an “Update Required” message and will be able to download the proper firmware.

Check your batteries. Before low batteries shut your Xbox controller down altogether, it may begin acting erratic. Try a fresh pair of batteries and see if that helps.

Play with a wired controller. If you’re out of batteries, don’t despair! With a Micro USB cable, you can turn your wireless Xbox One controller into a wired controller. That’ll get you back to gaming until you can buy new batteries. If you have the Play and Charge Kit, the battery will charge while you play!

Use your spare controllers. If you have another controller available, try swapping it for your unresponsive Xbox controller. If that solves your issue, the problem lies with the original controller. If you still cannot move, you need to check your Xbox, as there may be an issue with the Network Interface Controller (NIC) card.

If the issue lies with your Xbox, you can see if a hard console reset solves the problem.

Try playing something different. If your controller works in the new game, you’re probably dealing with a game glitch. Heavy traffic can also lead to painful lagging or choppy responses.

Check Your Xbox Controller’s Firmware

If you cannot connect wirelessly, use a Micro USB cable.

  1. Open Settings on your Xbox.
  2. Go to Devices and Streaming, then Accessories.
  3. Navigate to your controller.
  4. Choose Device Info/Firmware.

If your firmware is current and functioning, you’ll receive a “No Update Available” message.

If it’s out of date or corrupted, you’ll receive an “Update Required” message and will be able to download the proper firmware.

Check Your Batteries

Before low batteries shut your Xbox controller down altogether, it may begin acting erratic. Try a fresh pair of batteries and see if that helps.

Play With a Wired Controller

If you’re out of batteries, don’t despair! With a Micro USB cable, you can turn your wireless Xbox One controller into a wired controller. That’ll get you back to gaming until you can buy new batteries. If you have the Play and Charge Kit, the battery will charge while you play!

Use Your Spare Controllers

If you have another controller available, try swapping it for your unresponsive Xbox controller. If that solves your issue, the problem lies with the original controller. If you still cannot move, you need to check your Xbox, as there may be an issue with the Network Interface Controller (NIC) card.

If the issue lies with your Xbox, you can see if a hard console reset solves the problem.

  1. Press the button and keep pressing it until the console has shut down.
  2. Disconnect the power cable.
  3. Wait at least ten seconds.
  4. With the power cable still disconnected, press the button 4-5 times to drain the console’s battery.
  5. Reconnect the power cable
  6. When the power brick light changes from white to orange, restart the Xbox.

If the problem persists and your console is still under warranty, you should get in touch with Xbox, your distributor, or the retailer to get it fixed or replaced.

My Xbox Controller Won’t Move Left/Right/Down/Up

Xbox controller and games

Your Xbox one controller works correctly in all but one direction. The left stick is not moving forward, or it doesn’t respond when you move it right.

The Sensors Under Your Thumbstick Guide May Be Damaged

A horizontal sensor and a vertical sensor track your joystick’s movement.

If the horizontal sensor is defective, you may have problems with turning.

If the vertical sensor is damaged, you may have trouble sprinting or find your CAPS LOCK key stuck.

The Thumbstick Guides Inside the Controller May Be Broken

If the issue disappears when you pull the stick up, broken thumbstick guides are the most likely cause.

You May Have a Sticking Issue

Spilled drinks, dirty fingers, or dust can all gum up your controller.

Cleaning your Xbox controller regularly with gentle strokes of soft microfiber cloth will help avoid sticking issues.

Pay special attention to the “grip zone” where you hold the computer.

If your controller is especially dirty, you can spray a small amount of isopropyl alcohol mixed 50:50 with water on your cloth.

Short bursts of compressed air can blow out the dust, fibers, pet hair, and other unwanted grime.

Moisten a cotton swab with isopropyl alcohol and clean all buttons, thumbsticks, D-pads, and triggers.

If the problem persists, you can open the Xbox controller for internal cleaning. Be advised that this will void the warranty and may lead to further damage.

My Xbox Controller Won’t Stop Moving

Xbox controller

Having a controller that won’t move is terrible. So is having a controller that won’t stop. Maybe your controller keeps turning left when you want to go straight, moves too fast, or jumps around the screen.

You May Be Suffering From “Stick Drift”

According to a class-action lawsuit, many Xbox controllers suffer from “phantom input” or “stick drift” due to design flaws.

A potentiometer tracks stick motion along a curved track.

As the tracking meter scrapes material from the track, it can sense motion where none exists.

Failing sensors or worn thumbstick pads and springs can also cause stick drift.

If Your Computer Keeps Scrolling Up, You May Have a Stuck LB Button

Dropped controllers or a dirty button may cause this issue.

Clean the crevices around the button gently with a toothpick dipped in isopropyl alcohol until you pop the button back out.

If you know how to handle a soldering iron, you can replace a drifting joystick yourself. These repairs will void your warranty and may lead to painful blisters if you’re not careful.

How Do I Fix My Xbox One Controller From Moving So Fast?

Xbox controller and console

Since 2018. users have complained about Xbox controllers scrolling too quickly through menus and jumping around the screen. Users have proposed several answers to the “Fast Scroll” issue.

Pressing RB + a face button has solved the Fast Scroll bug for some issues, though others say it didn’t help.

Some have resolved the issue by updating the controller’s firmware.

Disconnecting and then reconnecting the controller reportedly helps in some cases.

Others say a console reset turned Fast Scroll off.

Problems with the right analog stick can cause scrolling issues. Check for worn pads and sensors and replace the joystick if necessary.

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Sours: https://readytodiy.com/xbox-controller-wont-move-left-right-etc-0051/
Restoring Broken Controller S for the Original Xbox - Retro Console Restoration \u0026 Repair

Xbox One Controller Not Working? 4 Tips on How to Fix It

Is your Xbox One controller not working? This is an annoying problem that a lot of Xbox owners face. While today's wireless controllers are more convenient than the wired ones of previous systems, they come with their own set of issues.

In this troubleshooting guide, we'll show you how to fix your Xbox One controller when it won't connect, sync, or even turn on properly. By the end, you'll be back to gaming. While we focus on the Xbox One here, most of these tips also apply to the Xbox Series X and Series S since they're so similar.

1. If Your Xbox One Controller Is Not Connecting

If you can't get your Xbox One controller to connect to your console, you should check for a few common issues.

Do you have eight controllers already connected to your console? While you likely don't use this many, the maximum amount of controllers an Xbox One supports is eight. After this point, you can't connect any more controllers.

Hold the Xbox button on a controller and choose Turn controller off on the resulting menu to disconnect one or more of them. Then try connecting the new controller again.

Also, remember that you can only pair a controller with one Xbox One system at a time. If you go to a friend's house and pair your controller with his Xbox, you'll have to re-pair it with yours again. This also applies when you connect your Xbox One controller to a PC and then try to use it on your console again.

See the "If Your Xbox One Controller Is Blinking" section below for more on this.

2. If Your Xbox One Controller Keeps Disconnecting

What if your Xbox controller pairs but then keeps disconnecting? This can ruin a great gaming session and is extremely frustrating to deal with.

Do remember that it's a normal battery-saving feature of the Xbox One controller to disconnect if you don't use it for 15 minutes. This won't happen when playing games, but can come into play if you primarily use your Xbox One as a media center.

You'll need to move a stick or press a button every so often. Otherwise, you'll have to reconnect it later by pressing the Xbox button.

However, if you're having a problem with your Xbox controller disconnecting, it probably happens much more frequently than every 15 minutes. If that's the case, you can try a few troubleshooting steps.

It's important to confirm that your batteries are charged when you have this issue. Tap the Xbox button to go back to the Home menu, then look for the battery icon in the top-right corner. If they're low, replace or charge them as necessary.

Frequent disconnects can also happen because of interference. The Xbox One controller has a wireless range of about 19-28 feet, according to Xbox Support. Try moving closer to your console if your controller won't stay connected.

You should also remove obstructions between the controller and console, like laptops, metal shelving, and similar. If your Xbox is inside an entertainment center, try moving it outside the unit to get a better connection.

3. If Your Xbox One Controller Is Blinking

If you press the Xbox button on your controller and it blinks or flashes, this usually indicates that your controller isn't paired to a console. As mentioned above, this can happen when you pair the controller to another system. But it can also occur due to various glitches.

Follow our guide showing how to sync an Xbox One controller to your console to get yours connected again.

If your controller won't pair using the buttons, try using a USB cable to pair it. Simply plug the cable into a USB port on your console and connect the other end to your controller, then hold the Xbox button on your controller for a few seconds.

If this fails to solve the problem, you should restart your console. Press and hold the power button on the front of your system for 10 seconds to fully power it off. Then press it again to turn it back on. After a power cycle of both your console and controller, you should be able to pair them without it flashing.

If it keeps blinking and turning off after this, your controller may have a hardware issue. Try another controller with your console and see if you have the same problem, or test your controller with a friend's Xbox or another device like a PC.

Contact Xbox Support if you can't get the controller to under any circumstance. In the meantime, be aware that you can press and hold the Xbox button on your controller for several seconds to turn it off. This can help conserve battery if it just keeps flashing during your troubleshooting.

4. If Your Xbox One Controller Won't Turn On

If your Xbox controller is not turning on, don't worry. This is another common problem, with similar solutions to the above.

When your Xbox One controller won't turn on, first, make sure the batteries aren't dead. If the batteries are low, the controller won't turn on at all. Pop the back cover off and replace the two AA batteries, then try again.

You can also purchase the Xbox One Play & Charge Kit to gain rechargeable batteries.

If changing the batteries doesn't work to power on your Xbox controller, try this:

  1. Turn off your Xbox One fully by pressing and holding the power button on the front of the system for 10 seconds.
  2. Unplug your console's power cable, and leave it unplugged for a few minutes.
  3. Use a USB cable you know is good (try others if the first doesn't work) to connect your controller to the system.
  4. Plug your Xbox back in and turn it on using the power button on the system. Don't press anything on the controller until the Xbox boots up.
  5. Try pressing the Xbox button on your controller at this point to see if it's working.

General Xbox One Controller Connection Tips

We've covered specific Xbox controller problems above. However, if your Xbox controller is still not working, here are some other general solutions to try.

Update the Xbox Controller Firmware

Your Xbox One controller actually has its own firmware that receives updates at times. While it doesn't get these updates often, corrupted or outdated firmware could cause disconnection issues.

If your controller is functional, you can update it by tapping the Xbox button to open the Guide while your system is on. Go to Profile & system > Settings > Devices & connections > Accessories.

Select your controller, then choose the three-dot button and hit Firmware version to check for updates.

Remove Connected Xbox Accessories

Sometimes Xbox One accessories, attached either to the controller or console, can introduce connection issues.

If you have an external hard drive, keyboard, or similar peripheral connected to your Xbox, try disconnecting it and then attempt to connect your controller again. Do the same for the Stereo Headset Adapter on your controller, if you have it.

If you're trying to sync your controller using a USB cable, make sure you're using a high-quality cord. Low-quality or damaged cables may not work correctly.

Try Connecting Another Controller to Your Xbox

Like most troubleshooting, you can help nail down where the problem lies by trying different devices. Try connecting a different controller, that you know works, to your Xbox system. Confirm that its batteries are charged, too.

If that controller works fine, then the original controller is the issue. But if both have problems, then the problem likely lies with your console instead. You may need to get in touch with Xbox Support in this case.

Reboot Your Xbox One

We mentioned it above, but it bears repeating: make sure to reboot your console when troubleshooting controller issues. By default, simply tapping the power button on the front of the system only puts it into sleep mode, so make sure you hold it for at least 10 seconds for a full shutdown.

Sometimes a quick reboot is all you need when an Xbox One controller isn't working.

Try Connecting With a USB Cable Permanently

If you find that your Xbox controller connection issues clear up when using a USB cable, your best bet might be to use your controller as a wired device to prevent future issues. You can buy a long cable, like the 15-foot MATEIN micro-USB cable, so you don't have to worry about sitting far away from your system.

This isn't ideal, but it beats spending the money on another controller.

What If Your Xbox One Controller Is Still Not Working?

If nothing else works, head to the Xbox device support page. Sign in with your Microsoft account, register your console if you haven't yet, and you can proceed through the steps to replace your controller. If Microsoft won't replace it, you'll need to look for a deal on a new controller instead.

Hopefully, one of these tips cleared up your Xbox One controller problem. Whether your controller won't connect, keeps flashing, or won't turn on, one of these tips should get you back in the game.

And now that you have a working controller, you can get back to enjoying the best Xbox has to offer.

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Ben Stegner (1773 Articles Published)

Ben is a Deputy Editor and the Onboarding Manager at MakeUseOf. He left his IT job to write full-time in 2016 and has never looked back. He's been covering tech tutorials, video game recommendations, and more as a professional writer for over seven years.

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Not working xbox original controller

How to Connect an Xbox One Controller (When It’s Not Syncing)

A lot of Xbox One users are wondering how they can connect their Xbox One controller. Many of them want to know this because their controller is not syncing to the console. Their controller just can’t connect and they can’t use it to play games.

You may be very annoyed when you get this issue. Your game console is totally unusable without your controller. And this stops your from playing your games now. That’s horrible!

But don’t worry. The following of this article will show you methods to fix your controller connection. They have helped many Xbox One gamers get rid of the issue and connect their controllers to their consoles. And they may also be able to help you.

  1. Check the status of your controller
  2. Re-sync your controller
  3. Power cycle your console
  4. Update your controller software

Method 1: Check the status of your controller

You should check the basic status of your controller and see if there is any issue that causes the problem.

1) Check the connection status of your controller: Make sure your wireless controller is close enough to the console. Ensure that there is no objects (such as a wireless router or a microwave oven) or USB or wireless devices (such as a headset or a flash drive) that may interfere in the connection.

2) Check the battery status of your controller: Make sure the batteries are not running out of power. If your controller is running low on power, charge or replace the batteries and see if this resolves the problem. 

Method 2: Re-sync your controller

If you are using a wireless controller, you can try re-syncing your Xbox One controller to the console to fix connection issues.

1) Press the connect button on your console. 

* On Xbox One S, the connect button is a small circular button on the front of the console. On other versions of Xbox One, it is on the side around the corner from the disc tray.

2) Press and hold the connect button on the back of the controller till the Xbox button flashes. After a few seconds you can see it switch back to a solid light, which means it is re-synced.

If this method works for you, the connection between your controller and your console will recover.

If you have a micro-USB cable, you can pair your Xbox Onecontroller and console with this cable.

1) Plug the cable into a USB port on Xbox and connect with your controller.

2) Press and hold the Xbox button on the controller to sync them.

Check to see your controller can connect to the console or not. You can unplug the cable after the whole process.

Method 3: Power cycle your console

Power cycling your console means fully rebooting the console. It can fix some corruption issues in your console as well as your controller connection. To power cycle the console:

1) Press and hold the Xbox button on the console until it completely shuts down. (It can take about 10 seconds.)

2) Press the Xbox button to turn on your console.

3) Check and see if your controller can connect to the console.

Method 4: Update your controller software

The problem may occur if the controller software is wrong or out of date. You can update your controller software to see if it can bring back your controller connection. To do so:

1) Connect your controller to the console with a USB cable.

2) Sign into Xbox Live.

3) Press the Menu button on your controller, and then select Settings.

4) Select Devices & accessories.

5) Select the controller you are using.

6) Select Update.

7) Select Continue.

8) Wait for the console to complete the updating process. After that, test your controller and see if the not syncing problem is fixed.

If none of the methods above can help you fix your problem, it is possible that there are hardware issues in your controller. It is recommended that you contact Microsoft support for further assistance to resolve the problem.

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Fixing 3 Broken Original Xbox Controllers

Xbox One Controller Not Working on PC [Solved]

If your Xbox One controller (wireless or wired) doesn’t work on your PC, you can’t play games successfully. This is very frustrating. There are several reasons causing this problem. But don’t worry. You can fix the problem quickly by using the methods in this post.

There are four methods to fix the problem. You may not have to try them all. Just work your way down at the top of list until you find the one that works for you.

  1. Unplug and Replug the Controller (Wired Only)
  2. Use a Different USB Cable (Wired Only)
  3. Update the Xbox One Controller Driver
  4. Update the Driver Using Driver Easy

Note: Method 1 and Method 2 only works for wired Xbox One Controller. If you’re using a wireless controller, please skip and move to other methods.

Method 1: Unplug the Controller then Replug it (Wired Only)

Try to unplug and replug the controller to the computer. This simple method should be the first method you can try, as it always work like a charm. 

Method 2: Use a Different USB Cable (Wired Only)

If you’re using a wired controller, a broken USB cable can be the cause. Try a cable with no problem and check to see if the problem is resolved.

Method 3: Update the Xbox One Controller Driver

If the Xbox One Controller driver is missing or corrupted, the controller cannot work properly on your PC. So you can try to update the controller driver. There are two methods to update the driver. This method is update the driver manually via Device Manager. If you don’t time, patience or computer skills to update the driver manually, you can do it automatically with Driver Easy (move to Method 4).

Follow these steps to update the driver via Device Manager.

1) On your keyboard, press the Win+R (Windows key and R key) at the same time to invoke the run box.

2) Type devmgmt.msc and press Enter on your keyboard. This is to open Device Manager.

3) Expand Microsoft Xbox One Controller. Right-click on it and click Update Driver Software.

4) Select Search automatically for updated driver software. Then Windows will install the new driver.

If the issue persists, follow steps below to update the driver again:

1) In Device Manager, right-click on Microsoft Xbox One Controller and click Update Driver Software.

2) Click Browse my computer for driver software.

3) Click Let me pick from a list of device drivers on my computer.

4) Select Microsoft Xbox One Controller then click Next button.

Method 4: Update the Driver Using Driver Easy

The steps above may resolve the problem, but if they don’t, try to use Driver Easy to automatically update the drivers.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged Xbox driver to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Hope you can solve the Xbox One controller not working issue with methods above. If you have any questions, please feel free to comment below. We’d love to hear of any ideas and suggestions.

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